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October 2024 by CHRISTOPHER HOFMANN-SMITH
I recently visited Mac Genius to get help with my MacBook Pro screen, and I had an amazing experience! Nate was incredibly helpful, giving me all the information I needed to make an informed decision about whether to repair my laptop or consider buying a refurbished or new one. He was delightful, knowledgeable, and took the time to explain everything without charging me for the consultation. I really appreciated his honesty and professionalism. Highly recommend Mac Genius and Nate for anyone needing tech support!
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October 2024 by Kieran O'Connor
Had a fantastic experience with Nate at the Mad Genius Apple repair shop. It was easy to schedule an appointment online for the next day. Nate diagnosed my issues and had my macbook pro repaired and back up-and-running in less than a week. Service, pricing, and communication were all amazing. I could not recommend him and the shop more highly. Thank you!
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September 2024 by Barbara Allan
Came here to reiterate other reviews. Appts easy to set up online.Nate was great! Knowledgeable and professional, took time to do diagnostics on my phone before recommending what work was needed. A bonus is that all his work is Apple certified.He clearly loves his work and takes the extra time to ensure customers are satisfied with his work. I highly recommend him for all Apple certified work on your devices!
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August 2024 by T Archuleta
I am so happy that my daughter recommended Mad Genius to service all of our Apple products! Nate is so knowledgeable and professional, and provided valuable education about how to extend the longevity of my iPhone battery! Highly recommend his services!
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August 2024 by Tyler Eveson
Really nice fixed my wife’s iphone real quick when the messaging app got corrupted. Very knowledgeable
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June 2024 by Lillia Brittain
Absolutely fantastic experience with Mad Genius!
I recently had my Mac into by Mad Genius, and I couldn't be happier with the service. From start to finish, the communication was excellent. The team kept me informed at every step of the process, making sure I understood what was happening and what my options were.
What also impressed me was the pricing. It was very reasonable, especially considering the high quality of the work and the professionalism of the staff. No hidden fees or surprises—just honest, fair pricing.
If you're looking for reliable, expert repair services for your Apple devices, look no further than Mad Genius. Highly recommend!
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June 2024 by Elaine Campbell
I am so happy I found Mad Genius! Nate is fantastic, he is personable, prompt and very knowledgeable on Apple products.He sat down with me and reviewed/compared the cost of replacing my laptop verses replacing the screen. I decided it was most cost effective to replace my screen. He had very good repair prices. I had dropped my MacBookAir onto my carpet and it cracked my screen. He had it ordered and replaced in a matter of days, and that was over a holiday weekend! Wow! such great service! My screen is beautiful and works great! I use Apple products, almost exclusively, and now I'll never have to worry about who to go to for service and repair. Thank you Nate!
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May 2024 by Heather Decker
Love this place, will definitely return. Professional, easy to schedule, knowledgeable and great customer service.
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May 2024 by John Holtkamp
When I reached out to Mad Genius for an estimate on repairing my MacBook, Nate gave me a comprehensive reply with several options and recommendations. It was very clear that good customer service was more important to him than just generating sales. I am happy for the opportunity to give Mad Genius my business!
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May 2024 by Jim Riehl
They repaired a failed drive in our MacBook pro. Quick diagnosis and repair, extremely knowledgeable, and very reasonably priced. Great experience overall.
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April 2024 by Sam Drevo
Great experience! Nate was knowledgable and provided excellent service to my Iphone 13 mini
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March 2024 by Garrett E.
My phone was having some microphone issues. I was able to easily schedule a next day appointment online after a very quick message back from an online quote request on yelp. There was a thorough and clear diagnostics process for the whole phone with no scare tactics, followed by a diagnostic procedure for the microphone and speaker. Long story short, my older iPhone mic wasn't just suffering from lint and dust buildup but instead had a larger problem whose fix was more than just getting a new cheap iPhone. There was no charge even though I said I wanted to pay, since the cleanup fixed a slight charging issue I was also having. Incredible, kind service. I will be going back with any other issues in the future. Can't recommend Mad Genius enough.
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February 2024 by Diana B.
Nate at Mad Genius is a lifesaver. My older MacBook Pro finally died. Nate tried everything to get it started again, but it was a no go. In the end he knew where I could order a newer refurbished MacBook, which really saved the situation. He was so kind, patient and helpful with my questions once it arrived as well as transferring all the data. What felt overwhelming became totally doable with Nate's expert help. Thank goodness for ethical business owners like Nate! I highly recommend him for any and all your computer needs!
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February 2024 by Greta Kaplan
I’ve seen Nate twice with phone and MacBook questions. He was super helpful and honest as well as kind and friendly.
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January 2024 by Marissa James
We showed up because we broke our laptop traveling and even though it was by appointment only, Nate was more than happy to take a look at our MacBook! He quickly ordered the parts, and had the laptop ready in 2 days!!! We felt super comfortable leaving our laptop in his hands, and his price was actually cheaper than what someone else previously quoted us. He assisted us with some other questions and was incredibly friendly and helpful. He even held off on shipping our laptop back since we went home on the holidays. Overall he is very accommodating, does quick and efficient work, and I could not recommend him more. Thanks Nate!!!
