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June 2023 by Kathryn Shininger-Shaw
Made a last minute stop to get something for a project and had the most unpleasant experience with a store clerk I have ever had in this store. When I walked in the girl, standing at a register with no line doesn’t greet, but says, “you have 21 minutes until we close” I acknowledged and went back to the area that I was shopping for, asked a couple of questions, had to walk up to the front where she still stood at an empty register to ask a question, she gave a cryptic answer and states clearly, “you have 9 minutes” WOW!! Firstly, a little help would have been nice, and would probably taken me less time, instead I got an insolent reply that made me know that clearly she was annoyed….then I asked where another thing was, but got the distinct feeling that it annoyed her that I was taking too long, so I just said, forget it, I’ll never find it in time. Again, some help would have been nice, the entire experience left me feeling insulted and upset. I won’t go here again even if Hobby Lobby is closed….very unpleasant experience that I don’t want to repeat. I walked out of the store at 9:02, so it’s not like I was being ridiculous or rude.
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February 2022 by Lisa O.
I don't normally write reviews but had such a great experience with Brandon in framing that I wanted to write one. He was SUPER helpful and patient in discussing framing options and helped me stay within the amount of money I wanted to spend. He wrote special instructions for the matte cutting and tried to help me find my rewards in my email.If every employee were like him, the world would be a much better place! I wish for him a promotion, and minimally a raise. If I were the store manager, I would do whatever it took to keep him!
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December 2021 by Tia J.
Michael's is my local first choice for all my crafty supply needs. We do have 2 Hobby Lobbys near by and a couple of other craft/fabric stores but this is still my go to store. The staff is always friendly and the store is generally well organized. They've added fabric and new items for cake decorating and home decor recently. I prefer the Cricut supplies they offer here over the other stores. With the coupons they offer it makes things a good value too. As long as they keep offering their coupons and having great sales I will keep coming back.
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November 2021 by Kim G.
Strangest Michael's that I've ever visited and I've been to lots! Needing a specific picture frame to match a few pieces of art on my wall, I stopped here thinking all Michael's carry the same merchandise. They do, but this store has far less inventory and of course they didn't have the size or color I needed. Now that isn't why I am only giving three stars. The stars are based on the store layout which was very confusing. The rows of mostly empty shelves ; it looked like they were going out if business. The lack of any offer of assistance and I was all over the store. While back in the framing area for a really long time, I could hear the very personal conversations coming from the back room where they do the custom framing. I wanted to tell them to lower their voices as everyone in any part of the store could hear the saga of the lousy boyfriend who doesn't work, who has been given three different cars, with whom she has no children but can't figure out why she doesn't leave him. Seriously?Left and won't be back.
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April 2021 by Kelley Thomas
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