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December 2023 by Ursela Jones
Arrived at the store at 4:00 on a Saturday afternoon but they were already closed. Sign on door and online both stated they were open until 6:00 pm on Saturdays. No 'be right back' or any explanation for closure. Called store, no answer and unable to leave message. Line just rang several times, said "goodbye" and disconnected.
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November 2023 by Will
Very helpful, easy going employees. (I don’t remember their names exactly.) Thank you!
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September 2023 by Rodolfo Rodriguez
Good help and assistance from the young Latina lady behind the counter, stayed with us for 30 minutes and helped us find a part that was very difficult to get. Exceptional service and very friendly!
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June 2023 by salgoud Nedrac
This store is on point Come here first for the 3 options you have on the hill trust me, I'm good with vehicles & I learned something today & that's what you should get people that have knowledge for the industry they represent it goes along way. Good prices, clean store just good to go & even brought my batteries to my truck / loaded them up with a handshake ....... Outstanding. Thanks gents see you soon.
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April 2023 by Scott Tabor
Wow, they had some boat trailer bearings & seals I needed. And grease and Bearing Buddies too.
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October 2022 by Trenton Graham
Lady behind the counter is extremely disrespectful and no help. Went in for a part and was told my vehicle doesn’t exist. Proceeded to make comments about how tired she was, but made no effort to to have a positive attitude. Great store with a wide selection of parts and tools, but after 2 awful experiences with this lady back to back, I will not be returning to this location.
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September 2022 by Timothy McMillen
Mathew was super friendly and knowledgeable on the products. He helped me get exactly what I needed to fix my dirtbike.
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June 2022 by Darth Sargificus
Tons of parts in stock, very friendly and helpful staff. Glad you finally came back to O.C.
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June 2022 by Jack Fraley
Everyone who works here is so knowledgeable about cars and the parts that they sell. They have helped me figure out what part to order when the computer is wrong multiple times. There’s this one lady who works here and she knows sooooo much about cars and she always knows the correct part to sell us. After quite a few bad experiences at autozone and orileys I’m surprised how they somehow never have employees as knowledgeable as her.
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April 2022 by Eric G
Poor customer service. Three different employees managed to sell us the wrong parts for my vehicle. Each time they were given the correct vehicle information and they sold us parts for completely different vehicles or the wrong year.NAPA should be EMBARRASSED to be associated with this branch. The owner and managers need to train the employees.
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April 2022 by Kelika Rorick
ZERO STARSThe photo speaks for itself. 3 times to get our money back the same day we bought the chains. Almost ruined my husbands car.Workers kept telling my husband that that is the right chains. And they are clearly NOT.
