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November 2025 by erick lopez
While the gates don't work most of the time, the storage seems to be located in a rougher area that's under somewhat of a restoration. The main thing saving this storage business is the woman they have working as a manager. She was very professional, helpful and solved any issues I was having. She is the only reason this place is getting 5 stars.
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October 2025 by Sarah Seely (Tulipifera Design)
I really wanted to like this place. Close to my house and a good price. Unfortunately I was unable to get into my unit. The gate keypads didn't work. After a long time on the phone they were unable to help me get in. Told me to call again the next day to try again. Another new customer arrived at the same time and had the same issue. The codes they give cannot work with the type of keypad. One of the gates is broken. I saw someone exit with a screwdriver. Several units have people living in them. What a bummer. The customer service center was able to reverse my move in charges though. Thankful for that. They were nice on the phone and tried to help. If they solve these issues it could be great.
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September 2025 by Gabe Moore
Haven’t been able to get to my unit in months gates are broken and they keep giving me the wrong code
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August 2025 by Vegan BoatBum
Signed up but couldn’t get access to our storage space because the gate codes didn’t work. They were very difficult to get ahold of
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April 2025 by Daniel Moretti
Prices are amazing and affordable not to mention Great friendly staff always happy to help and very understand to individual needs if clients. Had a unit here for over 3 years and wouldn't think about going anywhere else
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October 2024 by Sherril Thorn
Nick made the rental process so easy and pleasant. He went above and beyond expectations!!?
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October 2024 by Lori Elizabeth
Leslie is amazing. So nice to see old fashioned customer service!!!
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September 2024 by Bonnie Klapel
I just recently rented a unit and appreciated the ability to quickly arrange to rent a unit online and be able to use it immediately. Met the manager when I was unloading things from the moving truck when he came out to review the locks on each of the storage units that day by coincidence. Professional and friendly service and everyone has been polite and courteous without any demeaning attitudes which is much better than how I was treated by some other local storage companies. Price of my rental was much more reasonable and affordable than other local storage companies which are highly overpriced in my opinion. A different company I rented a unit from acts as if I’m a criminal and the personnel sit and watch everything we do on a wall of monitors which is right on the wall in the rental office so anyone who walks in can also see which feels very invasive. I don’t want the general public to know what I am putting into or taking out of my storage unit. Northwest has my approval as a great company to do business with. Thank you
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August 2024 by Makenna Keith
Loved the price in the location. The only thing we don’t like is usually the middle door is broken and we have to go around.
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August 2024 by Eliza Stewart
Might be biased but this company really knows what they are doin.
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August 2024 by Tj and Eliza Stewart
Great customer service
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August 2024 by Marie Sang
Always such a great experience with Northwest self storage.
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July 2024 by sam zwerling
Great company, easily accessible and staff is communicative.
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July 2024 by Jamie Stradford
I rented a storage unit online and was emailed a gate code. Upon arrival at the facility, I discovered the key pads only have numbers up to 5. The gate code I was given had a 6,7,8 and 9 in it. I had to make two phone calls to reach someone to get me the correct gate code. Very frustrating.
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July 2024 by go gomez
The are very helpful and friendly and answered all my questions quickly and was kind
