Plaid Pantry

Convenience Stores
Hours: Plaid Pantry is a locally owned convenience store chain serving customers in Portland and the Pacific Northwest since 1963. It offers a wide variety of snacks and beverages, making it a popular and accessible choice for many. Customers often describe the store as a place that makes them feel at home, thanks to the friendly and personable staff, with some employees standing out for their excellent service. Many appreciate the good prices and diverse selection, which contribute to positive shopping experiences. However, there are some issues noted by customers. One reviewer had a negative experience with a rude employee who was short and disrespectful at checkout, which marred their overall impression. Additionally, there is concern about the store’s pricing, especially on tobacco products like American Spirits. Prices have increased significantly since the pandemic, with some customers feeling that the prices are now much higher than at other stores. One customer highlighted that the price hike is so steep that it has caused them to avoid shopping there for cigarettes, despite previously spending a lot monthly. They also mentioned that the store’s prices seem to increase every month, which frustrates loyal customers. Another complaint involved the store not being open 24/7 as advertised, with customers finding the door chained during supposed hours of operation. Despite these issues, the store’s staff generally receive praise for their friendliness, and many customers enjoy shopping there regularly, partly because of the good experiences with employees and the convenience it offers. Overall, Plaid Pantry is recognized for its friendly staff and diverse products, though pricing and operational issues have affected some customers’ perceptions.

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1. Oregon City, Oregon