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December 2021 by Jason B.
I will be filing a complaint against this business in Small claims court in Clackamas County. I advise anyone looking to deal with Portland Speedometer to proceed carefully. Where to start... Dropped off a 1956 Chevy Pick up instrument cluster in May of 2020 with all available new rebuild components already purchased and dropped off with the cluster. I even had the back panel hydrodipped to look like carbon fiber to make this a distinctive and custom cluster for my truck. I asked for a full cluster check and rebuild with the new components that I supplied. No components were necessary to be purchased and all parts were complete in what was dropped off. I may have made a mistake when I stated that the truck was in the middle of some major work and there was no rush on the rebuild. I thought I was being kind by giving them some flexibility. I've called and spoken with them a couple of times previously (earlier this year) about when it may be done. The excuses have been everything from "there's another dash in front of yours", "we've checked it all out and it's working properly, I just need to finish the rebuild", and even excuses about COVID delays. I'd be more sympathetic to COVID issues if this wasn't a business being run out of a home and I brought them all the components necessary to rebuild the entire cluster. That began to just seem like an excuse to me that didn't have merit. Now over 1-1/2 years later, I keep calling and cannot get a return call. I've stopped by the house that is used for the business, there are dogs inside and on the day I stopped by, trash cans had been placed at the curb. I knocked and no answer. I can not come to any other conclusion than I am being ignored and my calls are not being returned. At this time I will be filing for a resolution through small claims court in Clackamas to recoup the replacement cost of the cluster and all purchased components that were purchased and delivered with it. I will gladly update this review with any change or resolution, but at this time, I cannot get any support or return calls from this business.
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March 2021 by Sergio Gonzales
He supposed to fix my cluster on my 06 Prius had it with him for couple months he never call to tell me the progress. When I call him for the third time he told me, yeah your cluster is toast nothing I can do. Very unprofessional I will NEVER go there again and I will NEVER recommend this place to nobody.?POOR service and customer service
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November 2020 by Brandon McEnaney (Bee)
Doug was amazing!! He said he would get my speedometer fixed by a certain day and it was. Very friendly and affordable. Will recommend him to anyone that needs his service.
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October 2020 by John Boyle
Doug did a very good job rebuilt instrument cluster 5 stars would highly recommend thank you
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July 2020 by The Monk
Called to see about repairing a tachometer, says to me that since it was a previous Canadian vehicle that it had to be programmed (which it doesn't), then says rudely that he doesn't want to get into it and says go to this other place in Washington, the cluster is in Portland, OR.
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December 2019 by Brandon McEnaney
Doug was amazing!! He said he would get my speedometer fixed by a certain day and it was. Very friendly and affordable. Will recommend him to anyone that needs his service.
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December 2019 by Ralph Vandyke
They did a great job at a fair price!!
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April 2019 by Linda Tilburne
I WORK AT AN AUTOMOTIVE REPAIR SHOP AND PORTLAND SPEEDOMETER IS THE ONLY PLACE THAT WE TAKE OUR SPEEDO REPAIRS TO. FAST, HIGH QUALITY WORK AT AN AFFORDABLE PRICE!
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December 2018 by Jeffery Plummer
Doug repaired my ancient VW bus speedo. Now it reads exactly how slow I am going! Thank you for the great service : )
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December 2018 by Erik Larson
Yes it's a random suburban house the only clue is this Sign in the bark dust.
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November 2018 by Steven Caiazza
Our shop has used this company several times. Each time the work has been outstanding and the pricing is reasonable. I would recommend him for all work on instrument clusters.
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November 2018 by Billy K
Gave him a good Puzzler and he figured it out two thumbs up
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October 2018 by Dirttriker .
Gave him a good Puzzler and he figured it out two thumbs up
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March 2017 by Tamara M.
I wanted to find a local shop to repair my GM speedometer cluster instead of shipping it out of State. Doug at Portland Speedometer did a great job at replacing all the motors and cluster lights. The turn around time for the repair was only one day and it looks and works better than new.
