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March 2024 by Justin Smelser
Best boots I've ever owned. Just got my second pair. Getting the old ones resoled.
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February 2024 by Tom Watkins
I just got to Portland for work and I needed new work boots and after being on the road for so long I didn't have a chance to get new work boots. I called this location to see if they had what I wanted in stock. They did not. Brant drove to another location and picked up the boots I was looking for after his shift ended on his time and brought them to his store the next day. He had everything I requested when I came to pickup my order. Talk about service! I wish I worked with people who were as dedicated as Brant. Kudos to Brant! If you're looking for anything at this location Brant is your go to there. Great job Brant!
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October 2023 by Brice Kurtz
The worst experience I have ever had with a store, do not shop at this location, Gresham however is A+.I purchased my shoes 18 days ago & they were supposed to be shipped to my house. I have been calling without an answer & leaving voicemails without response for over a week only to find out the shoes were delivered to the store instead of my home 4 days ago, yet zero effort was made to let me know that occurred.Shop elsewhere.
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October 2023 by jeff kolibaba
Did not Deliver as promisedLousey workmanship...sloppy.... I had a tough toe applied and it looks like a kid did it...asked about it and was told someone bumped it when it was wet...oh...you can talk to my manager....bad customer service
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September 2023 by Head Hit The Wall
These guys have the worst customer service I've ever seen. I ordered my work shoes and never received a confirmation email. It took over two months of emails, with no email from them in return, before I received my shoes. Another coworker ordered the same shoe with the same lack of service. After 3 months, he said FU and ordered Reebok work shoes from Amazon.I do not recommend Red Wing shoes to anyone based solely off of their lack of service. Zero stars to this store.
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August 2023 by Arcflash15
I came in with a pair of boots that needed reconditioning. The super friendly and helpful manager (I think he is the manager??) said no problem and helped get those started right then and there. I was also looking to buy a new pair of boots and to get toe guards for them. The other employee went and searched to see if my desired boot was in stock, and when it was found not to be, he diligently helped me to order a pair from the factory. The manager was able to recondition and install toes guards on my boots within the hour, and I was super thankful for his diligence and attention to detail! I needed to use my boots by this Monday, so I was very thankful he could finish with them that day, on Saturday. Nicely done, would highly recommend to any of my coworkers! ??
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August 2023 by Alex Walters
One of the best shoe buying experiences I've ever had. The two working were incredibly personable and just genuinely kind. I believe Cliff and Crystal were their names? Regardless, 100/10 experience
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July 2023 by Houseplant_Collection
I just went in there for the first time to buy shoes for my new job and the woman that was working is absolutely awesome!!! She made the entire process so easy and quick! I'm blown away by the service there, not only the woman who made me feel like I was buying from a friend but also the awesome deals they give you! Fixing the threads or any leaks or damage to the shoe. I will only be buying my boots from here for now on!
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June 2023 by Adrian Carr
I’m in security and had a voucher to get shoes for my site. Being a small size, it was tricky to find a pair that fit the dress code, and also fit.There were two people working, one of them I can’t remember the name of, but the other’s name was Taylor. She was incredibly helpful and worked with me to find a size that worked and met the requirements. The voucher I had didn’t quite cover the cost, so she made sure that the pair I got wasn’t too much over.All in all, I have some high quality boots, and had a lovely experience.
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June 2023 by Jeremy Hayes
I was greeted and measured by a salesman. There was a walking test done and I learned about my feet arches. I bought my boots a week ago, things have been going well.
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May 2023 by Delvin White
The store associate was very helpful. The 3 d scan is cool. I tried on a couple pairs of shoes and found one I liked. Price is comparable with quality.
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April 2023 by Nate
Employees more concerned about chatting with the back room friends than the customers on the floor looking for shoes, in a shoe store. For that you get one star.
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April 2023 by Bailey Koski
Thank you Cliff! Had a bear time while getting my work boots! You’re the best!
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April 2023 by Helpful Badger
The lady didn’t care that I was there at all she just wanted to chat with the people in the back. When she did acknowledge me she pointed at walls and didn’t explain anything about the difference between the different options and didn’t try to help me find the right Pair for my industry. I was ready to buy but now I am finding a different shoe place. Redwing used to care about people coming in but obviously they don’t anymore
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April 2023 by LEONARD ALLEN
I was emailed coupons for socks and inserts for my work boots great customer service awesome