January 2022 by D C.
My husband got a job transfer to Tennessee. His company used Larsen Transfer. This was our ninth move with his company. We did not know , it would be United moving us across the country. The packers came in and did a good job. The next day, the driver comes with one guy to move the contents out of a 3,000 sq, ft. house. We needed to be out by the next day. The new owners were moving in. I understand everyone was moving and they were short of help. The driver have a bad attitude. He was reluctant to cover the stairs and doors. The furniture was carried without being covered. One of my chairs sat in the sun for hours. Well, the next day, he still came back with one helper. We complain and said, we need to be out today. Finally, a few guys show up. Our staircase, got damaged, and the driver said, we didn't do it. Now, we weren't told our belonging would be going into storage. That means everything was taken out and reloaded. Some stuff got ruin due to the extreme heat. We finally got our belonging about 3 wks later. The movers show up about 3:00pm to unload. Again, they didn't put anything to protect the doors, floors. or furniture. After I said, aren't you putting blankets over the floors and floors. They did, kind of. My hardwood floors got scratched up, by dragging the boxes and furniture. Things were damaged. They finally finished at 11:00 pm. Since I couldn't get anyone to give us an estimate for the damaged floors, that expense will be ours. The first time. United moved us was disaster too. This time it was a nightmare. I do not recommend this company. Maybe, moves around town, but not for long distance. So very disappointing.
