O'Reilly Auto Parts in Pendleton, Oregon, located at 102 Southwest 20th Street, is known for its friendly and professional staff, who go above and beyond to assist customers. The store offers a wide range of auto parts, tools, and accessories, along with valuable services like free battery and alternator testing, wiper blade installation, and fluid recycling. Customers appreciate the availability of a concrete area for DIY repairs in the parking lot, and the store's Loaner Tool program is a great resource for those needing specialty tools. Reviews highlight the exceptional customer service, with staff members readily helping in emergencies. One customer shared their experience of receiving assistance during a car breakdown, where an employee helped to calm them down and arranged for a tow truck. Another customer praised the knowledgeable staff for their recommendations on high-quality wiper blades. While parts may take a day or more to arrive if not in stock, the prices are reasonable. Overall, O'Reilly Auto Parts is recognized for its great selection, caring employees, and commitment to providing excellent service. With over 6,000 locations nationwide, finding support and automotive solutions is easy at O'Reilly Auto Parts.
Friendly associates that were quick to help check a diagnosis code and let our toddler get some wiggles out in the car before getting back on the road!
December 2025
Gonna miss lilla. Great store, but the new big guy cant help but insult customers, also he cant find or order the right parts. Some people shouldn't work in parts departments.
December 2025
I always get what I am after when I go to O'REILLY store there in Pendleton Or. they usually don't have any problem with me picking thier brains on auto issues that I would be having at the time