Safeway at 201 SW 20th St in Pendleton, OR, offers a convenient and friendly grocery shopping experience. The store features a helpful pharmacy staff that provides immunizations, prescription refills, and other services. Customers appreciate the deli, bakery, fresh produce, and floral departments, with some praising the professionalism and artistry of the floral manager. The bakery offers customizable cakes and cupcakes, and there is an online ordering service called Order Ahead, making bakery pickups quick and easy. The floral department is known for its quality products and attentive service. The drive-up and delivery options are highly valued, with staff being friendly, considerate, and accommodating—especially for customers with special needs, such as parents with babies. Many reviewers mention the cleanliness and friendliness of the store, making shopping a pleasant experience. While some express dissatisfaction with the bakery bread, overall, the quality of groceries and the store’s offerings have improved. Customers also note the store’s competitive prices, especially on chicken deals, and appreciate the Americanized Asian deli. The staff's helpfulness is consistently praised, though some wish they could tip the employees directly to show appreciation. Overall, Safeway in Pendleton is seen as a clean, helpful, and well-loved neighborhood store with a wide range of services and friendly staff.