Thompson RV Inc. is a family-owned business located in Pendleton, Oregon, and has been serving customers since 1953. Known as the number one Outdoors RV retailer in the United States, the company values great customer service and knowledgeable staff. Customers appreciate how easy it is to do business with them, noting the friendly and helpful team that goes above and beyond to ensure satisfaction. Many reviews highlight the personalized attention received, such as explaining all features of RVs, assisting with parts and repairs, and providing support after purchase. For example, staff members have come out to customer locations to install parts and fix issues promptly. Customers have also enjoyed turning their RV purchases into full trips, with staff preparing everything in advance to make the experience smooth. The team is praised for their professionalism, helpfulness, and willingness to help with small repairs, winterizing, and paperwork. Overall, Thompson RV is seen as a well-run, trustworthy, and helpful local business that makes buying and maintaining RVs a positive experience. Many customers express loyalty and plan to purchase future RVs from them, citing their excellent service and support.
Very easy to do business with them. This family knows how to run a business and clearly they want to make sure their customers are happy. I highly recommend Thompson RV
November 2025
Genuinely lovely people start to finish. Can’t wait to do it again!
October 2025
I had an excellent experience at Thompson RV. They winterized my travel trailer and did some other small repairs. There have been times over the past year that I needed a part for my Outdoors RV, and they have always had what I needed in stock. From my experience, Thompson RV is a very well run and helpful local business.
