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March 2022 by Stephon Johnson
Bought 4 tires to be installed on my new car. I was at work but my boss allowed them to come into our warehouse because it was cold outside to do the installation. The technician is training a new guy and this guy doesn’t even look like he’s there to work. Mind you I am at work so I just leave them too it but I can see them very clearly while they are working rather while one guy is working and the guy that’s is supposed to be getting trained in isn’t paying attention on his phone in and out of the building smoking cigarettes and throwing them in the grass at my job! They get done and on my way home from work i get a low tire pressure light on my dash so I just thought he didn’t fill it all the way no problem I stop and get some air. The next day my tire is flat. I call the service number let them know what happens and they send out a technician again to check it. Now he says my rim is cracked when I never had issues with my rims or losing air before nor did the technician find a crack the first time he was here but now all of a sudden my rim is cracked. So I call the customer service number again and tell them what’s going on i speak to the manager and met with more unprofessional workers. I explain the situation and he tells me it’s impossible that they could’ve cracked my rim and as I’m telling him this makes no sense how could it all of a sudden crack and leak air when it’s never happened or been a problem he laughs! And continues to say the same thing over and over and answer none of my questions. I would highly advise not going through this company to get your tires replaced your better off going to a shop or even doing it your self. Not only did I have to pay $750 for tires now i have to spend another $300-$600 for a new rim. Thanks a lot you guys are wonderful.
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March 2022 by Brad Smeal
First time using Mobile tire service. Simple valve steam, mount, and balance job. Granted only had three of four tires mounted/show up (Amazon failed me). On the other hand my Tire Technician David did an awesome job. Much cleaner job then other major shops I have used in the past. Thanks again David and ASAP Tire!
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December 2021 by Kraig Alex
I would never recommend ASAP Tire to anyone at all. The service model is excellent; however, if there is a personnel problem, the impacts are catastrophic for the customer especially if they have taken off work for the tire installation. An employee is allowed to be sick, but it is unacceptable for ASAP Tire to not have a back up plan. The company is not proactive at all. I was able to get tires installed somewhere else the next day.
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November 2021 by Mary Danbach
Customer service is excellent! I ordered wheels and tires on TireRack. The technician from ASAP tire, Christopher was great. He communicated clearly and did a wonderful job in the freezing cold. My car required an additional tool for the TPMS sensors. I had to take it to a shop, and ASAP reimbursed me for that charge. I will recommend this company to everyone looking for wheels/tires.
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November 2021 by Jayesh Patel
Got ghosted twice on my appointment. Not sure why it’s so difficult. It’s just a tire change. Very unhappy and wouldn’t recommend to anyone.
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September 2021 by Lisa Ranft
I have used them before and the service was outstanding. This time, it has been anything but...Apparently there was an issue with the delivery of the tires, which I understand. However, the woman rescheduling me said she couldn't reschedule anyone else to get me in (after I have already been rescheduled), but wants to push my appointment out from the original on on Tuesday, second reschedule Wednesday and now to Saturday evening! Unacceptable. We will be taking our business somewhere else.
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November 2020 by Bob Lawson
Chris from Delaware was great. Explained everything and worked quickly . The new wheels were installed without a mark and look great.
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October 2020 by Adam Hoffer
Brandon from Pittsburgh did a great job. Will continue to use asap tire service. Very easy to use
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October 2020 by Kyle Fink
The entire experience was very positive and professional. Ryan was my technician and did an awesome job! Showed up on time, explained the service before he started and covered everything when he finished the work. Would highly recommend him and ASAP Mobile Services to anyone!
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June 2020 by George Chabal
1st: After the installer left with out telling me he left, I noticed that one of my good summer wheels was gouged thru the paint in multiple places. 2nd: On my drive home I noticed the wheels were out of balanced. Had them rebalenced at my dealership (did not want ASA to touch my wheels again) and both front wheels were 1/2 ounce out and both back wheels were 3/4 once out. 3rd: When I got home after ASAP worked on my car I checked the torque on my wheels. Three of the wheels were properly torqued, but one wasn't even at 50 lb/ft of torque on all lugs nuts (they should be at 100 lb/ft). They were barely more than finger tight. That could have caused an accident on my 54 mile drive home from work. So I will never, NEVER have ASAP Tire work on any of my cars again. Side note, they did pay to have the damage fixed on the one wheel.
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May 2020 by Jason Nichols
GREAT service! Will use this service for sure going forward. I tend to go thru a lot of tires per year and the convenience makes this a no-brainer! thanks!
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April 2020 by Grady Collins
great service on time installer very great at the job he does
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September 2019 by Elbot Carman
Quick, competent, and convenient. They came to my office and I was able to get my tires changed while I was working. I highly recommend them.
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July 2019 by Christopher Mendez
great place! great idea!!
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February 2019 by Tim Newcomb
Grayson was the tech and was very friendly and knowledgeable , clean and tidy!! Treated my pickup truck as if it was his own !!! Will def use again
