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April 2024 by Susan Moore
Josh and Michael were extremely helpful and answered my questions. I’ll definitely return because the store offers great selections, and I can order online and have other items delivered to store for free.
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April 2024 by P B
I was just in here and they had an old man wait for a manager to get a refund for a faucet only because it was defective and he had bought one to replace it already. Within 2 days of purchase. They denied him because "he ran water through it".. To me this is unbelievable how in the world would you know you have a defective faucet unless youve run water through it or its effectively destroyed in box? This is a scam and no one should buy here they will try to scam you out of your money. When you look at the back of the receipt it even says "The place. We will fix it, replace it or refund your purchase your receipt is all you need." LITERALLY ON THE BACK OF THE RECEIPT. I am never coming here again and will be using my own receipt for a non refundable item or else I would have immediately returned it and gone somewhere else. TLDR: They wont honor their own refund policy and try to scam old people until they notice they are going to receive pushback.
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April 2024 by Chris donenothing
Update your damn hours!!! 5 people since I pulled up thinking you're open.
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March 2024 by Peaches Lizard
The staff here are always so kind and helpful, even when its 5 minutes of struggling to explain a problem and understand the offered solution. They're always very patient and not condecending toward me at all, unlike most other hardware store employees.
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March 2024 by Valkama Rick
Great customer service is still alive! Thank you Jamie for helping out with the Milwaukee purchase. Also, the ladies at the front were exceptionally friendly, and a pleasure to meet. Thank you, Rick
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November 2023 by Richard Swartz
I give them a 3 because the manager is very nice & professional. Can't say the same for the 2 cashiers who did my refund. Acting like I did something to them the minute I walked in & that was only the 2nd time I was in that store. They tried very hard ( cashiers) to find a reason to deny my refund on my space heater even though I had my receipt.
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September 2023 by John Gomoll
The 2 best parts of this Ace Hardware are.#1 Heather, she is a fun person to interact with as I make my purchase. #2 is there fastener section. I always find what I need there. As far as anything else I may need. I find it at ace then go buy it at Bi-mart where it is much much cheaper. If they could compete with Bi-Mart. They might get more of my money
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September 2023 by Jeri Petersen
Very helpful and friendly. Helped me find exactly what I was looking for
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August 2023 by Rick Thaler
Lots of hardware and employees who are willing to help you. Wonderful stock and friendly service. Will be back again
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August 2023 by Ted Hendricks
For a small store, they have anything you need to complete a project or to relax, and BBQeasy in and out ,friendly staff and they know thier products .
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August 2023 by Sharptooth Thunderfoot
Staff is friendly and it's convenient. Plenty of parking ground level access. Makes easy for those who have physical disabilities.
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August 2023 by Brad J McFeters
Super friendly and knowledgeable staff. Big enough to be well stocked, small enough for quick, in and out shopping
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July 2023 by Ben Schaffer
Love this place. Home town feel
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June 2023 by Leona Anderson
The staff are very helpful and store is decent. Paint turned out a TON better in color than the lily lavender that previously had Home Depot complete. There's turned out white, not purple! Thank you Ace. My mom will be very happy with the color!
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June 2023 by Humam T.
Unless you are looking for lumber this place beats both Home Depot and Lowe's. In addition, the service is better to boot... I mainly come here for hardware and sandpaper because they have extensive selection and the prices are not too bad. This is in the same parking lot as a bunch of other businesses, so the parking lot is huge. Make sure you don't leave any valuables in the car where they can be seen though.
