Aesop is an Australian skin care company known for its high-quality skin, hair, and body care products, established in 1987. Customers appreciate the meticulous attention to detail in the formulations, which include plant-based and laboratory-made ingredients sourced from reputable suppliers worldwide. Aesop's stores are designed with a focus on functionality and sensory pleasure, creating a welcoming atmosphere for visitors. Many reviews highlight the exceptional customer service, particularly praising an employee for being knowledgeable and helpful. Customers feel pampered and appreciated, often enjoying the opportunity to sample fragrances and skin care routines without any pressure to purchase. The staff's warmth and passion for the products enhance the shopping experience, making it memorable. Despite the products being considered pricey, customers believe they are worth the investment due to their quality. The inviting environment, combined with attentive service, leaves a lasting impression, encouraging customers to return. Overall, Aesop is celebrated not only for its quality products but also for its commitment to customer satisfaction and a delightful shopping experience.
I came in looking for a replacement moisturizer from another brand and the staff was so helpful and friendly in the process. Audrey was especially helpful and talked me through all the different types and what would be a close match, and I left with something even better than I had hoped.
November 2023
The salespeople here are really the loveliest - always feel good after visiting!
October 2023
Beautiful store, and loved all recommendations from Kev!
