-
March 2022 by Hector G.
Asked for them to check my transmission , they did the complete opposite and still happily charged $120 then when I went to go tell him about it and offered him to get in my car so he knew what I was talking about he completely ignored it .what a mechanic shop
-
January 2022 by Monica Smith
BUYERS BE AWARE!!!!!THIS PLACE IS BIG ON SCAMMING THEIR CUSTOMERS! DO NOT GIVE THIS GUY YOUR MONEY! HIMA ND HIS WIFE HAVE BEEN REPORTED TO POLICE FOR SCAMMING CUSTOMERS!DO NOT WASTE YOUR MONEY! THEY WILL SCAM YOU THEN RUN WITH YOUR MONEY AND BLOCK YOU! DO YOIR RESEARCH ON THIS BUSINESS AND DO NOT BUY ANY VEHICLES FROM THEM YOU ARE RUNNING A HUGE RISK OF BEING SCAMMED FROM YOIR MONEY AND LEFT WITH NO VEHICLE!
-
September 2021 by Ryan G.
I brought in my '87 4runner after taking it to several shops regarding an electrical issue. I'd spent about $1600 (and a weekend trying to debug it myself) tracking down the issue and paying these other shops for no real results. The truck still died overnight, the rear window worked intermittently, the brand new radiator was leaking, etc. These guys charged me less than half that, and even fixed some other odds and ends as well. They gave me an inspection, told me exactly what circuit the drain was in, found what was causing the issue with the rear window, and gave fairly detailed explanations of further work that could be done. In my opinion, these guys are super affordable, honest, and quick. It's hard to find that in a mechanic these days.
-
September 2021 by Lily S.
Great service ! Absolutely loved doing bossiness with them! Alex is a great owner, price is always affordable!
-
March 2021 by Ahmed A.
Customer service is terrible. They cheat their customers by selling you used parts that don't work, they will tell customers its brand new. Do not trust this place.
-
September 2020 by Jessa O.
I cannot day enough good things about the amazing folks at Integrity auto. Today, my 2009 Lexus LX570's alternator up and died - I was stranded - true 2020 style - with my son, the dog and the groceries. Bob has taken care of me like his daughter and came and picked up the whole crew in the loaner and took us back to the shop and got us squared away with the loaner until my car could be towed there and they could fix it. They have taken such good care of my family and I since we moved to Portland 4 years ago. I first took my 12 year old RAV4 there because they were on my way to work, and I liked the name of their company, but was cautiously skeptical initially as well. They truly live up to their name. They are the ones who inspected the rebuilt Lexus when I had to have it a couple years ago and I like that they are so straight-forward about the condition of your vehicle and the risks and bonuses of it and they really try to get to know their customers and what they are putting their vehicles through. They are now caring for my husband's truck and I won't take our vehicles anywhere else. They do great work, fast, and at a reasonable price without sacrificing quality and they are so kind and funny that it makes taking your vehicle in a true joy. They are serving the community around them in a beautiful way!
-
March 2020 by Angela T.
My noble steed, Mr Greenie (97 Avalon) needed some major overhaul work to keep him safe and road ready. The guys at integrity found all the issues in a timely manner, communicated thoroughly in an efficient and friendly way, and did all the work right the first time. They even let me use a loaner so I wasn't stranded while they fixed my car! They are my go to place now, I trust them implicitly. Thanks guys!!!
-
March 2020 by Roy T.
At first blush, I thought the name meant nothing. The guy at the front desk was friendly and lacked blue fingernails. Do they even do work here? I came to find out that the condition of the shop seemed to match the name of the way they took care of us. Our old 97 Avalon drives like new, was ready when they said it would be, and we couldn't be happier. They even said nothing about the Mrs. needing a certain bag out of the car. No hassles. Friendly, clean, prompt, and honest.
-
January 2020 by Mario C.
My car was hit in the back and was fixed very well couldn't even till it was hit and it was only a couple of days. Great place I'll definitely go back again if I need to. Yeah
-
December 2019 by Tanya B.
I took these guys to the court to get my money back for "storage and office fees". The judge agreed that it was illegal to demand money based on my permission to do the estimate. The estimate does not take several days! The mechanic lied to the judge that it took him 7 hours to take my bumper off and put it back to do the estimate! My car was drivable but they convinced me to leave my car for an estimate. The owner, Russian guy named Alex Pochtaryov already holds the court case for three years and it still open. So this business he registered on his wife. Later on, I found out that it is a typical scenario: they take a car, do not disclose any charges, then take bumper off, like it is not drivable and demand money to release it. People, estimate is FREE everywhere! I fell very sorry for Russian people who trust this Russian bodyshop, like I did. DO NOT GO TO THIS PLACE. You will be very sorry.
-
November 2019 by Aleksandr R.
This owner was not too honestly with price for repair. I will never use their service anymore
-
August 2019 by Michael J.
Came in for a pre purchase inspection for an older used car and they could have easily shined any potential issues in favor of our potential business later on when the car broke down, as all cars eventually do. Instead they took the high road, gave us the good bad and ugly about our potential car and what to be aware of should we buy and what repairs needed to be done soon. Really impressed with their assistance. We gladly paid for the inspection and their guidance on potential pitfalls. Not that I like spending money repairing cars but I feel they took care of me and had my best interest in mind. Thank you so much for the help!
-
August 2019 by d g.
This guys don't know how to run diagnostics so they just swap parts, therefore you'll end up paying more on labor than what you'll pay at a dealership or any other shop. A job which dealership quoted for $1400, I ended up paying $2k here, because there labor hours were cheaper. Never going back, and the same review will go on google, car fax and social media. ** Duke- responding to your response. I have collected the old tank. We did smoke and pressure test, rust isn't where it was leaking. Rust is located on the top and the tank stopped leaking when it became 1/4 empty... which points to the filler hose. ;D If diagnosed properly, it was a $700 job which I ended up paying $2k.
-
August 2019 by Amanda Y.
I know absolutely nothing about cars and am at the mercy of whatever a mechanic tells me needs to be fixed (whether it's true or not). This is literally the first place I've ever taken my Toyota Corolla to where I feel 100% confident in the service (and, ahem, integrity). They clearly take pride in their work and understand that honest and efficient customer service is huge part of running a successful business. Pricing is extremely reasonable. I've never been lucky enough to get my car back in the same day--except for here. If you are like me and know nothing about your car (and have been taken for a ride, excuse the pun, at other places) go to Integrity. They are respectful of their customers (amazing down-to-earth staff) and do a great job! I felt like I was driving a new car after I left!
-
August 2019 by Anne P.
My daughter is a new car owner who knows next to nothing about her Prius, and I send her to Integrity because I absolutely trust them to keep her car running and safe, without costing an arm and a leg. I stumbled across Integrity as I was driving to the Toyota dealership and ended up skipping the dealership altogether. I wish I had found this shop earlier. I could have saved so much money. They are honest and straightforward in a way that is really rare. I don't worry about either her or I being overcharged or paying for services that aren't needed. I also don't worry about them missing something on my daughter's car maintenance. If you want peace of mind and confidence that your car is maintained properly at an extremely reasonable price, I 100% recommend Integrity Auto. A one of a kind place. What more could you ask for?
