-
March 2024 by Kris Brown
The Alamo staff on site was superb. Attentive, responsive, professional and courteous. The vehicle I reserved was not available. The vehicle substituted was definitely of a lesser quality. The Honda Pilot I was given, while serviceable, was not as clean as I typically expect from Alamo. Two hours into my trip I encountered a rain storm. Turn on the wipers only to discover they were damaged to the point that they were ineffective. The vehicle while not necessarily an issue with Alamo was just not up to par. This rental was not atrocious but overall just not a great experience.
-
March 2024 by Greg & Bonnie Yoder
I normally don’t think any rental car agency gets you through a quick and efficiently, but Phil at Alamo in Portland did an amazing job this week. I highly recommend signing up for skip the counter. And you truly can skip the counter, walk to your car. Phil upgraded us to a full-size from a medium because it was a slow day and we were out of the garage within five minutes.
-
March 2024 by Mike Verkest
First time using Alamo, think it will be the last. Had issues, said they couldn’t help since rental was still open. Been 2 days and they haven’t reached back out to make it right. UPDATE: It’s now been 2 weeks, and even with the reply here in Google, and my subsequent response, they have still not contacted me.
-
March 2024 by Isaac Kern
Pretty decent experience!
-
March 2024 by Erika Kienlen
Picked up a car for a 10 hr layover in Portland. Great car, easy pick up, easy return, Alamo seems to be my best Pacific Northwest option nearly every time.
-
March 2024 by Erin Donahue
Arrived 11:30 pm jetlagged and counter service was polite and fast, getting me into an Audi Q3 that I'll probably never drive in my life again, so that was a treat!
-
March 2024 by Chris Shelton
Pleasantly surprised with Alamo's PDX location. They had employees to assist for check in and check out, both of which were at odd hours of the night. They also accomodate my request for a 4WD vehicle. Will use Alamo again, particularly at PDX.
-
March 2024 by Kamaile Tripp
Loved my experience with Alamo PDX! Got a sweet ride, clean and in perfect condition. Had all the bells and whistles, no extra charge and NO HUGE HOLD ON MY CREDIT CARD like all the other guys!! Great rate and #SkipTheCounter made pickup a breeze. We were out of there immediately! See you next time Alamo ~ Mahalo
-
March 2024 by Jose A.
I recently had a fantastic experience with Alamo. The rental process was incredibly easy, best of all, the self-service options streamlined everything. No waiting in line, which can be harsh in PDX. From start to finish, it was smooth sailing. Kudos to Alamo for providing a top-notch rental experience!
-
March 2024 by John Salazar
Rented at PDX for four days but needed to return after two due to plan changes. All went very well and the person taking the car was very friendly and helpful.
-
March 2024 by Frank Rich
Very nice people, great car fair price
-
March 2024 by Theresa Strauss
I recently used Alamo for a trip because they were the cheapest option. The customer service was exceptional, so I used them again last week. Again, amazing customer service and such an easy return. The young man who checked me back in was friendly and helpful - it was a nice end to my trip. I'll be using Alamo for all of my rentals from now on.
-
March 2024 by Ben Larson
Quick and easy to return a rental to this location even with the construction happening in the area. There were plenty of attendants in the return area so there was zero wait. The employee who processed my return cheerfully gave me directions to the terminal since this was my first time at PDX.
-
February 2024 by Douglas Hoffman
Friendly, efficient staff
-
February 2024 by Luz Corrales
English: I recommend that when you rent a car from here (alamo) be very careful because they are not responsible for anything and you also have to take pictures yourself of the vehicle because they blame you for everything it's better to rent in interprice there they do take photos and help you solve your problem.English: I recommend that when you rent a car from here (alamo) be very careful because they are not responsible for anything and you also take photos because they blame them for everything, better rent at interprice there they do take photos and help you solve your problem.
