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March 2024 by Mariia Boychuk
It's been a month since they haven't paid for the cargo. Constantly, what excuses.
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March 2024 by Carla Green
I recently used American Auto Shipping to transport my car across the country, and I couldn't be happier with the service. From start to finish, everything was smooth and professional. The booking process was easy, the communication was excellent, and my car arrived right on schedule, in perfect condition. The driver was courteous and kept me updated throughout the journey. I highly recommend American Auto Shipping to anyone in need of auto shipping services.
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March 2024 by Bryan Garcia
I had my car shipped from Oregon to California because of a big move, I was a bit nervous because I love my car but they shipped it to me on time with no issues, I love using American auto shipping
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March 2024 by neshar lay
Overall it was a great service by American auto shipping. Great price and good customer service. The driver Mike Kennedy was amazing. He was very helpful and honest and provided with care to delivered my car.
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March 2024 by James T Ackles
I had an amazing experience with American Auto Shipping! Rachel was very helpful in arranging the shipment of my car. They were communicative, professional, and made sure everything went smoothly. I'd definitely recommend them
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March 2024 by Paccman Tha Prolific
I had a fantastic experience with American Auto Shipping! Kourtney, and Rachel were all so helpful in arranging the shipment of my car. They were attentive, professional, and made sure everything went smoothly. The truck drivers they work with were also excellent, they were courteous and arrived on time. I highly recommend American Auto Shipping for anyone looking for reliable and efficient car shipping service.
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December 2023 by Matthew Marracci
Good experience with a few small issues, but we did have an abnormal vehicle.The booking process was smooth, and the price lock is a huge benefit. Once you get a quote and take it, the price will not change. I had to regenerate mine a few times too and the price between quotes did not fluctuate much, so there is not a lot of pressure. The price is also excellent; I got a few other quotes and a few were more than double what AAS locked in. Alyssa was a huge help and was very communicative over phone, text, and email. The array of options was very convenient. We had a mishap where a truck came out around a holiday weekend and did not have a winch for our vehicle. We got conflicting notifications that the vehicle was not picked up and picked up, but that was partially the fault of the person there for pickup. American Auto Shipping, while hard to reach that weekend, never told us it had been picked up because it hadn't. The second transport truck that came picked it up and dropped off without any issues and with good communication. AAS is a broker and only works with the top DOT certified transport companies, but I was still surprised to see our (abnormally large) vehicle come in on a trailer being towed by a pickup truck. The company is registered and legitimate though, so, no complaints but it was a little strange. Good experience overall.
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December 2023 by Michelle Hodgeman
Not knowing how this industry works I felt like the initial communication could have been better. When I was told that a driver would get back to me, I didn't think it would be two days later. They did, however, pick up my truck and get it transported back home quickly and efficiently. The cost was comparable to other transport agencies, and I felt they did a good job!
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December 2023 by Dani Natcher
Best price option out there. Generally takes just a few days to set up the dispatch and ship but I booked right before Thanksgiving so it took about 2 weeks. They communicated well, though, and the car got here quickly and safely once a driver was assigned. Thanks!
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December 2023 by Gigi Boyter
They delivered my car on the frame time
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December 2023 by Joe Nuttbrock
Honestly a pretty terrible experience. With all the delays because of their misinformation my shipment took exactly one month and was considerably more expensive! When I set up the shipment with Jerry I informed him there was no front windshield in the vehicle and he said we could still put it on an open trailer which is less expensive than an enclosed trailer, all we needed to do was wrap the front windshield in packing wrap that we could pick up at Home Depot. That was his advice. I was later informed that they would not put it on an open trailer and it would only go in enclosed trailer at a higher price. When I asked American auto shipping to help me with the price because I was following their instructions they said they would not help me, but they did agree that it was a poor way to do business. They also refused to refund all of my money. The icing on the cake was that the driver hit the signpost leaving the property and damaged it. I certainly would not recommend this company to anyone
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December 2023 by Patty Nerland
I had a good experience with this company. I will definitely use them again !
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December 2023 by renauldo gordon
I had excellent service. Car was collected at the scheduled time and delivered on time. I recommend 10/10. Customer service was also fantastic. Alyssa was great.
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December 2023 by Mauro Cornejo
Much impressed by service provided by American Auto Shipping through its agent Rachel. Courteous, friendly and effective service and at the most competitive price from among 3 bids. Keep up your good work.
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November 2023 by Douglas Miles
Excellent job and experience! Driver Nick did a great job! Highly recommended!
