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December 2023 by Cristina G M
Friendliest nicest people ever (:
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July 2023 by Cajun Decypher
I used to love shopping here, this location is now predominantly women's clothing taking over most parts of the store, even the clearance section has quite literally nothing for men, definitely disappointed.
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May 2023 by Jamie Stumper
My daughter and I went to the Clackamas Towncenter Location on 5/18/23 to get my daughter some summer clothes. She found several shorts and some tops. As we walked back to the fitting room the girl working in there looked at us and hung up a sign that said “Fitting room temporarily closed”. I said “oh, when will it be reopened? She said “it won’t be, we are closing”. I said, “but you just hung up the sign right as we came back here, doesn’t she still have time”? She very rudely said “No! We close it 15 mins prior to closing”. I said “you literally saw us walking back here and hung it up”.My daughter would’ve had plenty of time to try on clothes and pay for them prior to closing. Let alone there was no for-warning of them closing. Then as we were walking out but still looking at some clothes, I saw another girl walk back there with some clothes to try on and she let her in!!! I walked back there and said “oh, did the fitting room reopen”? She said “no people are coming out”. I said “I just watched someone come back here”. She didn’t say anything.Having a career in customer service. I know how important it is! Worst customer service I’ve ever had and will never go back! They missed out on a very valuable customer. My money goes where there is good and respectful customer service!
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May 2023 by Julianna Berg
I’ve been a loyal shopper to AE for years and never have had an issue until today. I was browsing the clearance jeans, and found a pair I liked. They fit perfectly so I asked the staff person if they were truly $25, she said yes.Then, went to check out and they rang up at $70. I explained to the associate at the register that they were on the clearance rack and that another associate had confirmed they should be $25, and she just stared at me and said “well they’re not”. I felt so embarrassed honestly. Buying pants is NOT easy for me being a curvy, short woman and I can’t help but wonder if they would’ve treated a thin woman the same way.I won’t be returning, sadly. This was a terrible experience and I’m so sad.
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April 2023 by Jns Azul
April, Partida (sp? Sorry), Cris, Yasmine were all happy, friendly, and helpful. They were all busy doing put-aways and arranging merchandise. But, still took the time to kindly check on me while I browsed about. Asking if they could help me locate a size or style. I did not feel pressured or annoyed. Thank you All for your patience and assistance.
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March 2023 by Ermias Kefa
The right place for clothing. I got quality and reasonable price.
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January 2023 by Concerned C.
Rude staff, they are obviously better than you, so don't ask questions and don't ask for help... they cannot be bothered!! American Eagle just lost my business Forever!!!!!
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January 2023 by Danielle Amaya
I love their "Next level stretch" jeans. They are the only brand of jeans besides Wallflower that fit me correctly. They're a little expensive but they're high quality so they last a long time.
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November 2022 by Genevi
I had never purchased AE jeans before today. I do not remember the name of the girl who helped me, but she was super friendly and helpful. Immediately greeted and asked if I needed any help upon entering the store. I told her I needed help finding jeans that fit me properly and was recommended AE jeans. She picked out a couple for me to try on, even brought more to my dressing room, and helped me order online. I walked out with three new pairs of jeans that fit perfectly. Super thankful for the specific employee, she definitely made my shopping experience super easy.
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October 2022 by Brielle Disney
Really terrible customer service! Jocelyn the manager was so rude when I asked to take pants off the mannequin- she said she can’t abruptly. I asked if she could help look to see if there might be something in stock in store she only said everything we have is out on the floor, nothing In back- Unwilling to help look. There was clearly piles of jeans all over that needed to be put back and would not help. Aweful representative of her staff. I Had to ask to open rooms to try on at register. No helpful staff on floor. Teeeeeerrrrible service. I’ll be going to another store.
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September 2022 by Nichole Hedinger
Great stock on hand for clothes, my teen always finds something. The basic mens shirts are great and hold their shape through multiple washings. The staff are great too!
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September 2022 by Haley Ruthardt
Poor customer service. Inattentive staff. Very unsatisfied :/
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June 2022 by Jim Cornwall
I found what I was looking for at a great price. Good selection of product. I had to exchange something because I bought the wrong size and it was easy and fast. A gentleman helped me and I didn't even have to go through the register. Excellent customer service on both of my recent visits!
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June 2022 by Samantha B
First walking in, it was nice and I was greeted.After looking some, I asked an employee the price on a shirt I had found that didn't have one on it, they seemed very inconvenienced and did not want to check.I would not recommend this store.
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September 2021 by jason kunda
Very nice place to find hats for your bald eagle
