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January 2024 by Phil Johnson
Customer service was AMAZING! I called with a quirky older stackable dryer unit, and Aaron went out of his way to find one and prep it for delivery to my place ensuring it would fit in a small space that the old one occupied. This crew is great!
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January 2024 by Sam Fernandez
Incredible experience. I needed an igniter for my stove. Went there and they went above and beyond to give me a part number. Oven works great now. Believe it or not they told me to get the part from Amazon which I now regret because I should have giving them my business. If you need an appliance I recommend you to go there directly and talk to them. Pretty straight forward honest type of individuals.They probably lost that sale but they earned a customer. Moving forward I'll be looking at them for anything needed.
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January 2024 by Jimi Jazz
Had just what we wanted- easy fast delivery, took away our old machine. This is the only way to go for replacing a washing machine.
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January 2024 by Kaleb Callaham
Appliance City is hands down the go-to place for appliances! Mike, the owner, leads an incredible team and is undoubtedly the best in the business.
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January 2024 by Meginn Nordstrom
Amazing store. They have great prices and wonderful customer service!
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December 2023 by Reed Shumaker
Appliance City has become my go-to for appliance repair, affordable dishwasher installs, and used refrigerators. Allysun is one of those rare folks that just makes life easier. I am always thankful to have them in the 'ol rolodex!
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December 2023 by Sally H.
I have bought 2 appliances here. They provide great service, quality used products and installation + removal. What's not to love!
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December 2023 by Ryan C
I used Appliance City for a dryer repair. The repair itself was somewhat of a pain, as it took several trips to diagnose and fix, though the customer service and support I received was over the top excellent. I came away very happy. If you're looking for a local establishment with amazing customer service, this is the place.
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November 2023 by Gary Conachan
Phenomenal service! I’m truly blown away. Our oven went out the day before Thanksgiving and they were able to get the part and fix it in a matter of hours. The stars really aligned and I’m incredibly grateful!
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November 2023 by Joe Hamelin
We were on the look out to replace our old range and found Appliance City online. We were able to browse their selection online and get an idea of our price point. We stopped by in person and found a perfectly serviceable and clean basic range ,with no electronics to go bad, for $400 delivered, with our old range taken away.Come delivery day Angel called to let us know he was on the way and he and his helper quickly replaced our old range and even hauled away our old dishwasher that was broken. They were in and out in under 30 minutes, I tipped those men very well.The whole buying experience was quick, friendly and without any upsells. I'll recommend Appliance City to all my friends. Why pay over a thousand dollars for a basic new stove when you can get a professionally reconditioned one for half the price, with a warranty? Fix and reuse is not just better for the environment, it's good for small local businesses, and for your pocketbook.
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October 2023 by Haley Miller
Amazing, amazing customer service! I bought a washer and drier from Appliance City in April, and the whole process of purchase, delivery, and install was super smooth. I was having some issues with my washer this weekend and I called today to see if they offered repair / diagnostics. Someone come out within the hour, diagnosed the issue, and fixed it, all within less than 30 minutes - for free! I am still in shock of how kindly and quickly they helped me with this issue. I will only use Appliance City for every future appliance purchase!
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October 2023 by Taunia Mann
They sent their technician the day we called. Tai was wonderful- diagnosed and repaired our refrigerator quickly and we were happy with the price of the repair. We recommend wholeheartedly and will call them for all our appliance repair needs.
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October 2023 by Anthony Forhan
Great place, always prompt and have great used appliances that last!
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September 2023 by Gregory Schuft
I cannot recommend them enough! Everyone we worked with was friendly and knowledgeable. They worked with us on price to help us get everything we needed. They even helped answer questions regarding install and provided us with necessary supplies. This place is absolutely worth stopping by to check out their inventory and have questions addressed.
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September 2023 by Wenonah Curry
Our fridge stopped getting cold but the freezer was very cold. The temp gauge wasn't working causing the compressor to run all the time. I thought it was unfixable and went in person to Appliance City because of their good reviews on Google. they were nice and showed me all their available fridges then asked me what was wrong with mine. They suggested having their tech look at it first ! They were super nice, professional and not gouging me for money! The next Day Tai, best technician ever!!!came over and quickly diagnosed the issue as the board, ordered one and a day later(3 days total) came and replaced the board and fridge works great. $451 compared to $1275 that I would of happily paid. Nice, Professional and not out to scam you in any way!!! I will only use them going forward! THANKS Appliance City!
