Apria Healthcare is one of the nation's leading providers of home respiratory services and certain medical equipment, including oxygen therapy, inhalation therapies, sleep apnea treatment, enteral nutrition and negative pressure wound therapy. Apria owns and operates more than 325 locations throughout the United States and serves more than 1.8 million patients each year.
The service at the company was generally great, with the delivery, setup, and customer service being praised. However, some issues were noted with the provided equipment, such as the wheelchair having high and non-adjustable armrests, and the CPAP machine causing issues with waking up without the mask on.
One positive experience was with an Apria technician named Ashenafi, who was dispatched to address an issue with an oxygen concentrator. Ashenafi was described as kind, pleasant, and very informative, taking the time to ensure everything was working properly and that the customer knew how to operate the equipment effectively.
Overall, Apria Healthcare seems to provide responsive and helpful service, but the quality of the medical equipment they provide can be variable. Customers generally have a positive experience, but some issues with the equipment itself have been reported.
