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July 2023 by Debra Hernanz
Knowledgeable and nice! Thanks for a great buying experience...
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July 2023 by Liz R.
Brand new linen pants ripped at the inner thigh less than a year after their purchase - and you know, linen, it's not like I wore them in the winter, so after very limited use. Obviously very low quality fabric (the Cabo linen pants btw). I was advised to return them to the parent company because they would have to "evaluate" whether I could be refunded for a defective product, and warned they might decide it was ok for products to fail less than a year after their purchase and just return the torn pants to me with no refund. It's been over a month since the return and two phone calls, and Athleta has done nothing, per their phone reps. If I didn't call and follow up I'm not sure anything would ever happen - in fact still not sure. Careful what you purchase from this company.
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July 2023 by Franzi Thompson
Great sale at Athleta. I love their clothes and it was a treat to walk in at Washington Square. We don’t have an Athleta store in Eugene.
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May 2023 by Siena L.
I have been in here twice in the last couple of weeks and experienced the same rude and seemingly bothered employee both times. She made both me and my mom feel like an inconvenience for being there shopping, asking questions, and needing sizes or things to be looked up online. Forgive me if I'm wrong, but I thought that was their job? My mom was super excited about using her new athleta card and the woman basically ruined the experience for her. Not only that, a size they didn't have in store had to be ordered online was not given the discount because she said it was a separate purchase. Not sure why we should be penalized for the size not being in store on a purchase she should have been getting 20% off on. We will be visiting Washington square from here on out in hopes of better, more friendly customer service. We went to the one in bend and were treated so wonderfully. It's a bummer to have experienced this issue with this woman not once but twice. Giving two stars because we love the quality of the clothes and made a big purchase.
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December 2022 by Liz Tommaney
Excellent customer service ... my favorite clothes ...litteraly
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December 2022 by Kaitlin Goltz
Staff has always been very friendly and knowledgeable about their products. The store has a great layout and lots of wonderful pieces to look at. I love Athleta and their clothes!
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December 2022 by Timothy J.
Great Place to Shop, the floor employees are always eager to help me find my way. This is my SO's favorite place to get her athletic clothes, therefore this is my go to place for birthday/holiday shopping. They tend to have a very uplifting, positive attitude every time I go even when customers give them a hard time. 10/10 will keep shopping here.
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November 2022 by Lorelei Morrow
Fine athletic store. Everything is 1-2 sizes too big.
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February 2022 by Olivia L.
I walked into Athleta because it was a newer store... and I like to wear Athleisure wear. I was told that they don't have my size. I walked out thinking... "How does that salesperson know what size I am?" I walked into every other store on that block. I was greeted with a friendly "Hello" inside every other store. I purchased something at another store. And when I was walking out of Athleta I was told by a friendly passerby... "They're racist." I think it's all of the stores on this block, though. I have been back to next block over from this block many different times. I have free Coffee and other items waiting for me at the Local coffee shops. And, they do carry my size.... I won't shop if I'm being racially profiled. The salesperson called me a name as I was leaving Athleta as well.
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January 2022 by Ted Finlay
Great ladies store quality clothing
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December 2021 by Emma Sohriakoff
Love this store. High quality clothing, much of which has sustainable elements in the production or materials. Best return policy. Which helps me feel confident in buying and trying new styles.
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August 2021 by John Arnold
They were very friendly and helped my wife. Dressing rooms are open which was a plus!
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July 2021 by Anne Anderson
I've been an athleta customer for years. I'm a female competitive lifter and love the pants- totally worth the investment. At 5 months pregnant I had a mild emergency and stopped in for assistance while in Pearl District and they were SO accommodating even though I wasn't a customer that day. Thanks athleta team!
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June 2021 by Morena B.
Athleta card wasted my time, more than 1 hour and a half! I was transferred a retailer to avoid connecting me to the "after call experience survey". I close the account but I was able to track their names. Rude athleta employees are Rochelle, Deandre, Vin.
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April 2021 by Heidi Grompe
Helpful and kind service. Staff suggested excellent clothing combinations that really added to the shopping experience. I especially enjoyed the sale section!
