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February 2024 by Max Lewis
The AT&T store in downtown Portland really exceeded my expectations today, especially amidst a challenging situation involving destruction of property and police interviews following an incident with a stranger off the street.Samantha, Chad, Chris, and Son showcased unparalleled dedication to customer service. I mean really, though. They kept their cool, and kept me in my process of returning an old trade-in phone.Their assistance was invaluable, demonstrating professionalism, kindness and resilience. Kudos to the team for going above and beyond, ensuring a positive experience even in challenging/ridiculous circumstances. I highly recommend this store for their outstanding service. Whatever they're getting paid, it's not enough!
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February 2024 by Tierra Frison
Excellent Customer Service Skills And The Representatives Had Great Personality.
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February 2024 by George Gonzales
Alma is the best representative in this store.
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February 2024 by Escare Music
DO NOT GO HERE!The guy lied and said my bill would be cheaper. Sold me on a terrible iphone and another he said was free. it was not. They scammed me
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February 2024 by maggie staas
I have always had a good experience at this location. Chad was super helpful setting up my account a few months back and today Alma was a lifesaver getting my new phone setup (as my old phone was stolen and I had spoken with 6 customer service agents on the phone, but nobody could help me with my specific situation). But Alma came through! (If her manager is reading this, she deserves a frickin' raise; seriously she rocked it!) Thank you!!
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January 2024 by Damon Carlisle
I went to the store on 3rd & Yamhill to get some adjustments on my bill. I was greeted immediately in a friendly & attentive manner. The store manager, Katie is very adept and knowledgeable about AT&T products and billing. She handled my requests quickly and professionally. To say this store and the employees there are superior, would be an understatement. Literally every time I go there, I am 100% satisfied. Keep up the great work.
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January 2024 by Stephen Merritt
Excellent service! In and out in under 30 min! Definitely recommend. ??
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January 2024 by Gibson Washout
DO NOT GO HERE . The guy lied and said my new plan was cheaper and it wasn’t . I asked a bunch of times and he promised. This place absolutely sucks .
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January 2024 by Michael McCarthy
Son at Att was amazing and over the top helpful to me. I am extremely impressed with his extraordinary attention to detail. A++!
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January 2024 by Jeffrey Bennett
My family and I all wanted to upgrade our phones but we each had differing models and amounts left to pay etc. so I went in first to gather info. Everyone was helpful and it was a smooth process, but Christopher Harris specifically was so helpful and pleasant to work with that I asked for his card so that my mother, father and sister could also work with him specifically when they went in. That guy is a keeper!
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January 2024 by Kris Bennett
Christopher was knowledgeable and very helpful and easy to work with.
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December 2023 by Patricia Cates
the wait was short.the Tech immediately identified the problem and found a reasonable fix.So I continue with at&t.thanks
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December 2023 by Greg “Calis drake” Cain
Great service
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November 2023 by kelli klampe
Alma and Chad were AMAZING! Have not had voicemail for months- tech support tried three times. They spent so much time determined to help me and they FIXED IT! So grateful they are amazing!
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November 2023 by Allison McFaul
Samantha was amazing helping me set up my new Iphone 15 pro max!Best store, great service!