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May 2025 by Jaime Aylsworth
At&t fires its employees who refuse to commit fraud and sign people up for new lines without their knowledge. All they care about is greed
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May 2025 by Zannah Martell
Ophae was incredibly knowledgeable and helpful yesterday! I'm so grateful they were who helped us. They were able to fix a problem that several hours of on-line 'help' was unable to correct. I highly recommend them for support! They helped turn around a stressful situation and were super kind and patient when doing so!!
Thank you, Ophae!!!!
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May 2025 by Nicole Fox
I walked in, explained the problem I was having (and what customer service spent an hour trying to fix before sending me to the store), she knew what the problem was and had it fixed in under a minute. Thank you for how quick and easy this was!
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April 2025 by Evan Saenz
Sean Was Amazing, fix my issues with no hassle!!!
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April 2025 by shannon normington
Normally this process sucks but Sean is a wizard!! He REALLY knows pretty much everything and is super cool and laidback about everything. I wish every customer person was this knowledgeable and easy to work with
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March 2025 by Rebecca Ryan Roberts
Wesley was so helpful and very knowledgeable! Thank you :)
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March 2025 by Pam Terry
Wesley was amazing and very informative!!!
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March 2025 by Bowen Terry
Wesley was very helpful and gave us the best scenario to buy a new phone
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March 2025 by Ross Giteck
Giovanni helped me figure out a problem that my phone had for years but couldn’t get figured out
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June 2024 by Nancy Olson-Chatalas
Sean helped us in every way possible. He was patient and impressively knowledgeable
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June 2024 by A
Buyers be aware, ATT doesn’t have service specifically Internet service in north Portland… your best option would be Verizon.
I also had two lines, one for my phone and one for my watch, when I transferred I paid off my phone but i had installment on my watch and they are still charging me for the full service for my watch event though i can’t receive texts or calls on my watch number…
So I’m overcharged for the number that I don’t use…
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June 2024 by Gail Evans-Sanders
Best customer service I've experienced in 5 years.
My technician gave me 110% and was able to multi-task and explain everything he was doing as he went.
Can't say enough about how happy I am about my experience at the 32nd and NE Broadway ATT!
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June 2024 by Melissa Naslund
Currently on hold with AT&-T while sitting AT an AT&T store because they can’t help me in store with the one thing I need. What is this colossally challenging task? Transferring a phone number. A task that I imagine isn’t exactly rare. Perhaps I wouldn’t be so angry if when I came in last week, I hadn’t been give precisely the opposite information for how this process would need to unfold. It’s ridiculous that the store can’t connect directly with their own company to assist a customer who is sitting and waiting - going on 15 minutes now - with what they call “customer service”. Such a disappointment. Guess I’ll spend the time finding every avenue I can to leave my review/experience. Not that I expect it to make a difference, but hey, it gives me something to do. Did I mention this is RIDICULOUS?!
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April 2024 by Michelle Lucille
We worked with Sean O at this location and that dude is so cool! We get really nervous around technology and high stakes purchases but he was super patient and extremely knowledgeable. We were so happy with the transaction of getting our whole family onto an At&t plan with new phones. We een bought extra iPads from him for our business based on his brilliant solution for our needs. Thanks Sean!
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February 2024 by deborah clements
Brady was so confident and competant and kind, and got the job done. Thank you Brady!
