Auto Acceptance is a subprime auto lender that offers services to customers who may struggle to secure financing elsewhere. Reviews highlight a mix of experiences, with some customers expressing frustration over high interest rates linked to late payments. However, the company has received praise for its staff, particularly Paul, who is noted for his helpful and friendly approach. While some previous representatives may not have been as pleasant, Paul has been recognized as a positive change. Overall, Auto Acceptance has been described as reliable since its inception in 2021, with commendations for its agents’ support.
I’m not sure what people’s issues are with this place… communicate if you are having issues and they will work with you. Don’t be a “Karen” or a “Ken” lol. My account Manager Paul is awesome and doesn’t treat me like a moron if i don’t understand something.
February 2024
These stars are purely for Paul. I have been with this company for a while and the first couple of women that were in charge of my account seem to hate life or their jobs. Paul has been a breathe of fresh air. He is so easy to work with and doesn't have an attitude when you need to make changes or requests.
January 2024
These stars are purely for Paul. I have been with this company for a while and the first couple of women that were in charge of my account seem to hate life or their jobs. Paul has been a breathe of fresh air. He is so easy to work with and doesn't have an attitude when you need to make changes or requests.