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December 2023 by Mike H.
This Vet office is ridiculous. You can't get ahold of anyone and when you can the appointments are 2 months out. Our dog was dying and they couldn't get her in for two weeks to get euthanized. We had to pay to have a vet come do it. What is the point of this pet care insurance.
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October 2023 by Annamarie Hernandez
I had moved into an apartment and there was a stray that had immediately adopted my family after many conversations with neighbors I had started feeding her and trying to acclimate her to come indoors as the weather is getting colder.We had decided to get her fixed. Upon her appointment we discovered she had not only been fixed but she was about 5 to 6 years old .I decided to sign her up for the kitty plan which included her shots as we don't know her history. The Veterinarian was so helpful that I want Princess Leia to continue to call this her home Dr..
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October 2023 by Kathy C.
My regular vet was booked out and could not see my cat for 2 weeks even though he was very sick. I brought him into the Sellwood Banfield hospital. The vets were very thorough about the tests they could do and involved me in the plan of action. The technicians, office staff and vets were all extremely kind and helpful during this very stressful time.
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October 2023 by Rebecca McGraw
So me and my husband was at this Banfield two weeks ago to have are service dog put down, she was severely sick... anyway the day of that appointment we was Explained how this would work... first shot was to make her asleep and then the second one would be the ending shot... now my husband and step child had step out of the room before the second shot.. I stayed... anyway when the doctor stated the second shot she was not asleep she felt something Awful was happening..... so we got lied to about that.... worst experience I ever had... then the doctor told me that they could get us a paw print, I siad yes and remind you all NO ONE TOLD US WE HAD TO PAY EXTRA FOR THAT... we are very disappointed and dissatisfied about the care and compassion they showed.....
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September 2023 by Ava R.lafferty
This vet is amazing they always take great care of my animal. their prices are amazing as well and they have some pretty cool plans. i would definitely recommend this vet to any first time pet owners
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June 2023 by Tam Can
I have had a not awesome and awesome experiences here but lately they are great!
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June 2023 by Kurt Abe
Much better than the NE 82nd Banfield. The staff is more professional and personable. While there isn’t as much lot parking there is abundant street parking.
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June 2023 by Marvissa Cotton
Not only do I take my Cats here, I also take my Dad's dog. The Doctors and Staff are so helpful, nice and my Pets needs are always met.
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May 2023 by Ken N.
I hate writing bad reviews that are less then perfect unless they are very deserving. This is one of those instances. This is not the kind of treatment you want when your pet is sick. No empathy for what their customer might be dealing with. Careless interactions with humans when we are dropping off our pet make me nervous how my pet is treated who cannot speak to me about it's experience. Definitely felt taken advantage of financially and unwavering. Yet they didn't really do anything. We paid double what we paid for any pet visit and yet they didn't do what they said they would do. We will never return. Worst pet hospital experience I've experienced. People with sick pet's deserve better.
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May 2023 by Devon Anustart
Super friendly staff. They make me and my pets feel at ease and they're in good hands. They were able to schedule an appointment in just a few days.
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May 2023 by jay miller
Service was great. My only complaint is the sales pitch pressure for the pet insurance coverage. Employees were pleasant
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April 2023 by Emily Love
I was anxious about going to a big chain vet and about the cost of some medical issues for my older dog. But our previous vet was booking 8 weeks out and still wouldn’t let me go in the office with him(covid restrictions). So I contacted Banfield and got in in a few days. They were so patient with my anxious guy and we were able to make a plan for all of his health issues that was surprisingly affordable. I had assumed the ‘care plan’ would be a ripoff but was happy to find that it covered everything my senior dog needed. I’m glad I found them.
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April 2023 by Jordan Darnell
Deeply regretting taking my cat to this hospital. My cat went in with sinus issue, we receive subscription of antibiotics and morphine. Having to put her through the medications her health decline extremely quick, your hospital also refused to help my cat remove her teeth due to heart murmur but taking to another veterinarian they said there was heart murmur. So also misled decision, that lead to her death. I suggest your company actually be empathetic if your wanting to help animals.
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April 2023 by Chris H.
We took the dog in to get a flu booster to this banfield and wasn't told over the phone that this is a specialty emergency hospital and not a regular clinic. We were charged $200 for one little vaccine boost. The "exam" was 2 minutes - can you say a bait and switch?! We will never return - also the vets don't really listen to you they just talk at you and don't address your concerns. Also the care plan is just a complete scam and rip off. Run away from this place
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April 2023 by C H.
We took the dog in to get a flu booster to this banfield and wasn't told over the phone that this is a specialty emergency hospital and not a regular clinic. We were charged $200 for one little vaccine boost. The "exam" was 2 minutes - can you say a bait and switch?! We will never return - also the vets don't really listen to you they just talk at you and don't address your concerns. Also the care plan is just a complete scam and rip off. Run away from this place
