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February 2023 by Olivia L.
When I first moved to Portland I lived in Northeast. While I was in downtown on business I was told that Bank of America was the only bank that would give rolls of quarters. I did get rolls of quarters at the other branch. There were a few random older white men who were inside this bank the week of 9/11 which was 2001. I was changing a larger bill into smaller bills at the front counter or desk and a random older white man accused me of stealing his money. I told the bank manager who was standing behind the bank teller that I have a receipt for my withdrawal at my bank. I was told there wouldn't be any further problems with my account in the future. I told the random older white man that he was "creeping me out" as he was following me when I was walking out of the walkway to the front door. The random older white man was escorted out by bank security. He yelled for a passing PPB vehicle that he was "robbed at gunpoint while inside the bank." He didn't have an account at this branch and was told not to come inside again. I haven't been inside this branch or location since 2001.
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June 2022 by D R.
This branch has closed permanently as of early 2022. As of June 2022 they are undergoing construction in their postmodern lobby.
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February 2021 by Carl L.
Without customers' permission, and apparently without being asked, Bank of America turned over all of their customers' names that had used their credit cards in Washington, DC, area on Jan 6 over to the government. It doesn't matter how you feel about the senseless violence at the US Capital that day - THIS IS WRONG. It is an invasion of customers' privacy and a violation of their trust. A bank should NEVER be allowed to turn over information like this without a legally approved subpoena or such. BIG BROTHER watching at Bank of America. We are canceling our credit card and never doing business with them again.
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November 2020 by Gabriel Guerrero
Charges $3.00 for withdrawals from banks other than BOA.
