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January 2024 by Chris
Went in with headlights that wouldn't work; I thought it was a fuse since they both failed at the same time, but a clerk pulled and checked the relevant fuses and they looked fine.Then they really went above and beyond and checked the bulbs themselves (despite headlights being a hassle to mess with), which were unambiguously in need of replacement, and subsequently installed the new ones.Needless to say, I greatly appreciated the help.edit: I've been avoiding driving at night for a couple of years due to dim headlights, meaning they likely needed changed long before they stopped working completely.
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January 2024 by Robert Loepp
Best auto part service I’ve ever had. Super friendly and helpful with finding the correct parts every single time I come in. Even installed parts free of charge. Saved me a ton of time and headaches. Also can’t beat that it’s family owned still.
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January 2024 by Rebeccah Davis
These best customer service. I always trust these people to help me out and love that they help me install the windshield blades. Come here!
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January 2024 by Daniel Walker
These guys are the best, very helpful and friendly. Always there to help the customer even willing to install a handful of items for you to get you back on the road!! Thanks!!!
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November 2023 by Fu11 Thr0tt13
No establishment is perfect these guys really do get things done for you if you don't have a good memory of getting her done so thank you very much guys I think maybe one item I had to bring back not bad one out of 10 thanks so much Baxter guys and gals....
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November 2023 by Jen Mahaffy
I always come here for my new wiper blades. They get you in and out in a jiffy, and they’ll even install them for you if you ask.Looks like I got them on just in time today. Thanks for the quick assist, R Thackery!
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November 2023 by Jen M.
I always come here for my new wiper blades. They get you in and out in a jiffy, and they'll even install them for you if you ask. Looks like I got them on just in time today. Thanks for the quick assist, R Thackery!
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November 2023 by Rob Czarnecki
They usually have everything I want, miss my Baxter's Auto parts. Customer service has definitely improved.
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October 2023 by Susan Zumberis
Fast, helpful service. Helped me choose new wiper blades, offered to put them on for free
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August 2023 by Kyle goodest
Incompetent staff. First Employee doesn't bother to ask me any sub-model questions about my vehicle and sells me the wrong part. The second employee tells me he can have my part in the next morning. I show up the next morning to have a third employee search for 15 minutes to finally tell me they don't get deliveries on Saturday. #3 does a refund, I think. They were unable to give me any kind of receipt for the refund, and I haven't seen any $ hit my account. Huge waste of time, and now just shy of $150 is tied up in the banking system.
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July 2023 by Rudy Ackerman
After the the gas pump dude failed to put my gas cap back on. I stopped in here and bought a replacement. They were helpful and had it in stock.
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June 2023 by Hannah Jackson
Best auto part store in town! Very friendly and nice staff. Jordan’s the best!
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May 2023 by Jenny Feu
They haven't done me wrong thus far. This coming from an enby who doesn't know (ahem) about cars. Always helpful when I need to go in.
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May 2023 by Edna P.
Brandon is my hero. Mother's Day Sunday , I had a car full of ladies heading to the casino to celebrate when my check engine light came on. A bit panicked and not knowing where to take my car, I saw a Baxter Auto Parts store off Pacific Highway. Brandon saw this little white haired lady wrestling her hood up and confusedly staring down the engine. He offered to use the diagnostic tool and offered suggestions that really helped calm my nerves. Thank you, Brandon. You helped save Mother's Day for me and my fellow riders.
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April 2023 by Sarah Brown
I recommend this Baxter Auto Parts store over any other day of the week. This awesome chick named Megan saved my day. I had the best customer service by far of any auto parts store that I have ever been to. Not only were they extremely helpful in figuring out what my problem was with my car, but the part was inexpensive and the gal behind the desk went outside ( in the rain) and changed the part for me. I am a single mom with three kids on my way to work and I don't know what I would have done without her help. She went above and beyond normal customer service. Five Stars!!!
