-
February 2023 by Mimi Yan
I've filed my taxes here for years with Gilbert Gleason and referred my husband, but since last year I have not been able to receive any response from this location unless I called main customer service line of H&R Block. I feel that they don't care about each customer as much, do not like booking appoints, have cancelled phone appointments last minute on me, and tries to spend the least amount of time per customer as possible even though I only contacted them with a question twice in the last year. I really wanted to keep my accountant the same every year and not have to look for a new one, but the lack of customer service and disregard for long time customers makes it impossible for me to trust them again.
-
May 2022 by Glenna Anderson
Block adviser may be okay but avoid Wayne Grover. I went 2 years in a row and I can assure you he will do as little work as possible while charging you as much as he can. Do yourself a favor and go somewhere fair.
-
April 2022 by Jim Wikander
I like the way Rick Leipzig helps me when I need it.
-
April 2022 by ceren atalay
Worse experience! It was my first time doing my taxes and it was extremely frustrating. The person who supposed to help me (her name is Eva) was very rude and did not even help me to understand the process. But yet she over charged me.
-
April 2022 by Craig and Barb c
The personal attention that Gilbert Gleason provided is excellent!Thank you for making a positive difference.
-
April 2022 by PATRICIA BISHOP
Efficient. Advisor called to let me know how much the cost would be to process my taxes and answered my questions in advance . Completed in a very reasonable time frame .
-
March 2022 by Daniel Milligan
Stephanie Solomon is the best and i am sure she saved me thousands, compared if i had done it myself
-
March 2022 by Annie Leipzig
Rick is very trustworthy and does his job very well, thoroughly and accurately.
-
May 2021 by MPFConservation
EVA CHAN is excellent, teaches me what I need to do as we move through the years... The way they hand off the tax info for me to file each year in our own company is also easy to find and access. Doing the prepayment envelopes makes is a nice touch.
-
May 2021 by Melissa Cowden
I like working with Stephanie. I had actually contacted several other that were not helpful through the site but luckily finally connected with Stephanie who communicates well and did the work. I appreciate her.
-
April 2021 by Katy Weil
I am so impressed with the comprehensive knowledge and helpful support of Wayne Gover. He explained what’s needed and did the work so efficiently - I am very thankful! His work on my return this year gave me one fewer thing to worry about over a difficult 12 months.
-
April 2021 by Brandon Hightower
From the moment I walked in, everyone was warm, inviting, friendly and ready to assist. They made me feel comfortable and extremely at ease, especially since doing taxes is high anxiety for me. I forgot my mask, and the woman at the reception desk was kind and understanding and had an extra mask sealed and ready to go. My tax advisor, Stephanie was INCREDIBLE! Full of humor & compassion and a wide ranging breadth of knowledge, which left me leaving the office feeling confident & in-control of my taxes.
-
April 2021 by Susan Coover
Gilbert Gleason answered all my questions & helped me understand everything I asked. He was quick to help and prepare my return. Very pleasant to work with. I truly appreciate his calm, kind demeanor & expertise.
-
July 2020 by Jeanie N.
We've worked with Stephanie S. for years here. She's knowledgeable and cares about her clients. She remembers tidbits about life and she always sends us off with a plan of what we can do the next year to improve our tax opportunities. She's thorough in explaining everything and is always happy to answer our questions.
