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February 2024 by Kevin Coleman
So, I just wanted to give a shout out to Boyd Motor Werks for outstanding service. After a few years of getting gouged at the BMW dealerships I came across Boyd Motor Werks and never went back.A perfect example of the difference was a couple of years ago when my thermostat failed. Had I gone to a dealership I'm sure they would have convinced me to replace the water pump at the same time which would have costed me hundreds of dollars more. Eric insisted this was not necessary. I knew then and there that this was an honest shop.BMW's are great cars but they need scheduled maintenance if you want them to last. And to be frank, they aren't the cheapest vehicles to maintain. I think you will find you this shop to be highly skilled at what they do and you won't leave feeling you have been violated like I used to feel every time I left a BMW dealership. Prost to Eric and his crew!
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January 2024 by Elin Michel
This was an amazing experience! Eric took great attention and care to address issues the dealership had told me were wrong with my vehicle. The cost was less than the dealer, and one of the issues was determined NOT to be an issue so I saved a lot of money and stress. They took care of the repair the next day and even followed up to make sure everything was going well with my car. Super happy and will go back if I ever need more than an oil change on my car.
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January 2024 by Murray Zenk
I had Boyd's do a pre-purchase review for a 2018 BMW and I am very satisfied. They were honest, friendly and professional. On my way to the dealer to buy the car I stopped by as I had a question on the review (and I wanted to see where they were located).When I got there, another customer got there just before I did and she was thanking them for performing the correct and necessary repairs and saving her a couple of thousand dollars over what a BMW dealer had recommended (I asked her about it before she left). And Eric patiently answered my questions to my complete satisfaction.Whether or not I use their services in the future (location is very inconvenient for me) I highly recommend this shop.
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January 2024 by Sam N.
I recently had an unexpected issue with my 2013 Mini Cooper right after the holidays, and I couldn't be more grateful for the excellent service I received from this local car shop. When I called the shop, Eric answered all my questions patiently and provided me with the necessary information to ease my concerns. He was not only knowledgeable but also displayed a high level of professionalism. We then scheduled an appointment. During my visit, the entire team at the car shop exhibited a remarkable level of professionalism and friendliness. The atmosphere was welcoming, and it was evident that they prioritize customer satisfaction. They took the time to explain the issues with my Mini Cooper in a way that I could understand, which I truly appreciated. The mechanics worked efficiently, and the repair was completed with precision. My Mini Cooper is running smoothly again, thanks to their expertise and dedication to quality service. It's reassuring to find a local mechanic that I can trust, especially considering the plethora of options out there. If you're looking for a reliable and professional local mechanic, I highly recommend giving them a try. They have certainly gained a satisfied customer in me!
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November 2023 by paul winfield
Look no further for a repair shop after your BMW is out of warranty.. Boyd’s is absolutely the only place to take your vehicle for any service. Eric , the owner will do everything perfectly and…he will not look for more issues…like all the shops in Portland . I have never had anyone who has perfectly taken care of my auto. Most importantly…he will never look for other things to be repaired. I drive my car, but Eric owns the repair rights to my car.
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November 2023 by Rahul Ambati
Eric has taken care of me and my e30 for over a year now. I trust him hands down 300% of the time. He’s extremely knowledgeable and a true expert in the field. Not to mention his avid love for these cars just makes a world of a difference when you need a trusted mechanic to help.
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November 2023 by Jeff Mahaffey
Eric and his team have been the shop I trust with all my work for years. Eric has always been someone I can depend on to give me a fair price and a high quality of service.His team has always done excellent work and I have never had to return for something that wasn't done right the first time. I can't imagine trusting my cars with anyone else.Services: Exhaust
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November 2023 by Bonnie Melius
Eric and his team are so knowledgeable and professional. They’re down to earth and honest - I’ve been a customer of theirs for 8 years and they have never tried to upsell me or steer me wrong. HIGHLY recommend this BMW business.
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September 2023 by Jason Delaplain
I take my 2003 E46 here and they are always super nice, helpful, and know their stuff. Definitely trust them with keeping my bimmer going strong.
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September 2023 by L S
Eric is indisputably the best auto repair shop owner I've ever encountered. I'll be sad if I ever stop owning BMW because I would be able to go to his shop anymore.
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September 2023 by Kirubel Mersha
Eric and the team always take care of me when I bring my car in. His team has a wealth of knowledge and are very professional. They are quality so they stay booked and busy, yet they will work to get you in as soon as possible and try to be flexible to work with you. When you have a luxury vehicle it won't be cheap. They have fair prices that are much better than the dealer and have always been upfront about the work being needed on the car. Thank you guys and I would recommend this place if you want quality work done for a fair deal.
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August 2023 by Cruz Dela T
5 stars across the board. From the initial phone call to the on site visit, to recommendation and information provided. It was a more than satisfactory and exceptional experience. Eric has to be one of the most calming and professional individuals I have come across. Incredibly empathetic and overwhelmingly well versed in all things BMW. And you can tell that the same quality and standard is with his entire team. If you have a BMW, I would strongly recommend bringing it here.
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July 2023 by Jennifer E.
These guys are so great. Honest, accountable and responsive. I will never take my car anywhere else.
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July 2023 by Angelo C.
My first interaction with the shop was for diagnosing weak heat coming from the HVAC of our 2017 Mini Clubman. They found the car was low on coolant, and topped up the coolant for free. Saved me freezing my butt off in the winter. Months later, I brought our car in for engine oil and brake fluid service. They were also able to diagnose a knocking noise which ended up being the engine mounts, a rear diff leak, and a water pump/ thermostat leak. Turns out the low coolant months earlier was likely due to the water pump/ thermostat leak. Our car was in the shop for a little over a week. It's our only car, and I really needed the car for work. They offered to cover the cost of my rental car for the few days I rented it to get to my clinical rotations which was much appreciated. Overall, Eric over at Boyd Motor Werks offered honest service and opinion on the repairs needed for our car. Would highly recommend this shop for any BMW/ Mini owner in Portland.
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May 2023 by Hamilton K.
I only lived in the area long enough to bring the car in twice and they never let me down. They fixed an issue a competitor failed to and even checked in afterward to make sure I had no issues.
