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September 2023 by Kamal Herndon
Great experience, good people and most importantly they took great care of my dog Tyson.
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August 2023 by Jeanne Enders
Excellent service and care. They go out of their way to help you and your pet. Knowledgeable but they also don’t expect you to pay a ton for services that may not be necessary. They are understanding and so kind.
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April 2023 by Amanda
This vet is so kind to my dog and so patient with me when I'm worried about him. They're great at giving direction on how to best care for my dog, even when I've made a mistake as a pet parent. I really appreciate how understanding and helpful they are. My dog is also afraid of the vet but does amazing with the staff here. They could do a little better at educating you before a procedure, but I understand the vet field is very busy and my dog was still fine, I was just a bit surprised how much aftercare he needed. All in all, amazing vet.
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April 2023 by Beverly
This is a wonderful veterinary clinic. The staff are all very helpful, positive, kind, and thorough in providing care to our pet companions. I am thankful to all of them.
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February 2023 by Joshua Arnold
Burlingame Vet is the most caring veterinary clinic I have ever been to. I highly recommend Burlingame Vet based on how attentive they are to my dog's needs.
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February 2023 by Sommer
The people here are so kind, and absolutely lovely. This will be my main vet for certain!
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January 2023 by Todd Smith
Very misleading, this is NOT low cost spay & neuter. Over $1000 for neuter??? i think not
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September 2022 by Erika M.
Great place! Very friendly and caring with out pets. Went here for the first time when our 13 yr old dog was having problems and our vet at the time would not be able to see him for 5 days! Burlingame vet got him in right away. We have been going here ever since!
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September 2022 by Jeff R.
I am sad to write this. I have been going to Burlingame Vet through several ownership changes and 2 dogs. The care for my dog has generally been excellent and I am confident both Vets care about her well being. I cannot say as much for the Business side tho. Since Honi left, the experience noticeably changed. I may be "old school," but I expect staff at a business to treat me as though they are happy I choose to patronize them and help pay their salaries. I guess Burlingame Vet now has plenty of business, so that common courtesy is no longer necessary. I have mentioned the need for a simple attitude check multiple times in the kindest way. I have always assumed it was not intentional, but finally this morning, one of the Vets snapped at me and and suggested I must be making this up for some strange reason. I have to say - the complaint has continued only because there has been no change whatsoever since I first raised it. I also notice other comments here suggest this experience is not mine alone. It is really not hard to be kind to customers, but if you do not see a need to do so, I suppose it is understandable there will be no attempt. Anyway I can certainly take a hint. I have been patient and hoped for an attitude adjustment, but I cannot abide willful poor customer service, so, after 20 years, I have found an equally qualified and caring alternative. The other location is not nearly as convenient, but I will simply not continue to patronize a business when they go out of their way to treat me with contempt every time I visit. I have begun working with a new clinic and the difference is night and day. They always greet me as though they are happy I chose to work with them and they never act "strangely." I am really glad I switched!
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August 2022 by Laura R.
I read a lot of good reviews, so I was considering switching given they're closer to our new house and our current vet's office staff has been a little underwhelming (e.g. communication hasn't been great, like forgot to tell us we could go so we sat in the exam room 20 minutes lol, left me on hold once for 30 min. until I hung up and called back, didn't confirm receipt of records emailed, etc., though maybe they're just understaffed like many are!). I just want to help ensure people know, though, that they're still 100% curbside (as of Aug 2022) with no plans for in person visits and (this blew me away) even for euthanasia... To Rae's credit (who answered the phone), she offered that as a clarification when I asked if they are 100% curbside even for a potentially nervous pup's first visit - I'm SO thankful she said that, since I hadn't really thought about that but cannot imagine not being allowed to be there if a pet needed to be euthanized. I might not have thought of it and switched, so I'm sharing in case others might consider BVC without realizing that, too!
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August 2022 by Biff W.
These people are just greedy and want your money, don't fall for it!! They advertise a certain price for spay and neuter services and then when you contact them trying to set up an appointment it becomes a car dealership and you're all of a sudden paying $800?? If you care about your pet, take them somewhere where they don't view you as a $$$$ sign.
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July 2022 by Donald Graham
I brought my new puppy here because several people have recommended them. I have not been disappointed at all! Everyone is friendly, helpful, and accommodating.
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June 2022 by Melissa B
False advertising. First of all, if you own a cat then you understand how challenging it can be just to get them in a carrier and to the vet. I had read an advertisement for "low-cost" spaying at this clinic and decided to take my cat in. Only to discover they no longer offer the rates In the advertisement that caught my attention. Price was more than double. Disappointing to say the least.
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May 2022 by Dark Gilgamesh
My dog is sorta picky about who she likes but immediately she was very happy with the staff. They are awesome.
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April 2022 by Karen Jean
Great team of caring, skilled, kind professionals! I have no hesitation in recommending this clinic and their talented docs and support team.
