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February 2024 by Audrey Kirby
I’ve been bringing my 3 dogs here for at least 4 years and the staff and veterinarians have always been wonderful. I always know my fur babies are in good hands anytime I leave them here :)
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February 2024 by South canyon Adventures
I have been going to this Veterinarian Hospital for many years very good
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January 2024 by Chelsea Porter
I love this vet office! Jac (spelling?) the manager is awesome! Friendly, accommodating, knowledgeable. The tech staff is always so nice, they answer all my questions and take such good and intentional care of my animals. Dr. Haggerty is amazing, truly. I never just feel like a person attached to a bill here, they remember me and my fur babies everytime. The entire staff has treated all my animals, especially my senior dog with the utmost love, care, patience, and respect. I can't imagine going anywhere else! The practice is always clean and welcoming as well.
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January 2024 by Connie Wong
We have not been to this clinic but when we lived in Victoria, BC where Dr. Brianne Hagerty practiced, we were so blessed. She is truly special and has an incredible connection with animals and in particular with our once fear reactive rescue Brody who fell in love with Dr. Hagerty. You are so lucky to have her.
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January 2024 by Dawn Marquez
I am beyond pleased with the recent changes they've made!! One of my girls is super anxious and they do everything they can to make us both as calm and comfortable as possible. They listened to all my concerns and addressed each one individually. The Dr. gave me great information and advice but my very favorite thing is the new front staff!!! The new manager is so friendly and doing a great job! Thank you Canterbury staff for being awesome and caring!
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October 2023 by Brandon Frost
Canterbury animal hospital has always been there in my pets time of need. They offer understandable pricing and state of the art medicine to my furry friends. Dr. Hagerty is a outstanding veterinarian who just wants to heal sick animals. I will always trust in her care for my furry friends. It says a lot when you don't feel like a number walking in the door, and don't feel like it's just another patient in a room. I look forward to working with this hospital for years to come.
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October 2023 by Jessie Veerkamp
Cannot say more positive things about this team. They are compassionate, caring, professional and understanding. Dr. Hagerty always offers gold star medicine, I would trust any and all my kiddos with her. Tay, their tech is very caring and understanding. She always is listening to my pets issues and makes sure my every concern is addressed. It says a lot when a team understands your animals full medical history prior to coming into the room. I have referred my whole family and all my friends to this amazing outstanding practice. Definitely cannot go wrong with coming to Canterbury animal hospital where they treat your pets as family!
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October 2023 by Hunter Personal
Dr. Hagerty and Taylor took great care of my two cats; even though one of them can be a bit of a grouch at the vet. I would absolutely recommend bringing your pets here. The entire staff are very professional and friendly, and you can tell they genuinely care about your pets being happy and healthy ☺️
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August 2023 by Becca Hefley
Got my self in a bit of a bind and needed to get my dog 1 overdue vaccination before taking them to the kennel tomorrow. This is my regular vet for all 5 pets and I was hoping they could squeeze him in, but not expecting much. When I called in I was delighted to hear they could see him. Unfortunately, the time they offered was only for a vaccination and they required a full annual exam so it wouldn’t work. I requested to bring him back after our trip for the full exam when he would also be due for 2 more vaccinations, but they flatly refused. Empathy goes a long way, it missing from this interaction completely. While I’m disappointed my request could not be granted, I’m more disappointed by the lack of care and understanding the staff member displayed.
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June 2023 by Virginia Esmond
Canterbury Animal Hospital has taken care of my service animals and have treated them with great care. They are professional with their bills and taking care of our animals as if they were their own. Doctor Haggerty is an exceptional vet. She understands difficult issues and helps you find solutions to the issues.
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May 2023 by kcat kitty
I typically have an excellent experience at this vet but this time in particular I was highly pressured into making a decision I didn't want to make quite yet to the point where I cried. Although the staff was kind, They got quite defensive when I asked any questions about the treatments and avoided answering my questions directly as to try to convince me to just get the treatments. I understand if it came from a place of concern or caring but it came off as very degrading and made me feel very guilty for trying to understand the reasoning behind the treatments (that I had prior to this appt already). We came up with an alternate solution after I was done sobbing but it would've been nice if the team tried assisting me in this solution before I was brought to that much distress.
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May 2023 by Vivian Long
I typically have an excellent experience at this vet but this time in particular I was highly pressured into making a decision I didn't want to make quite yet to the point where I cried. Although the staff was kind, They got quite defensive when I asked any questions about the treatments and avoided answering my questions directly as to try to convince me to just get the treatments. I understand if it came from a place of concern or caring but it came off as very degrading and made me feel very guilty for trying to understand the reasoning behind the treatments (that I had prior to this appt already). We came up with an alternate solution after I was done sobbing but it would've been nice if the team tried assisting me in this solution before I was brought to that much distress.
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January 2023 by OG
I am extremely picky and choosy when it comes to my dog’s care and I trust the techs at Canterbury 100%. I’ve met with 2 veterinarians here & both were kind & understanding as well. My APBT mix dislikes being handled by people that aren’t me & I’ve been told that she needs to be sedated to even be touched at a clinic we weren’t happy with in the past. My dog has grown to be more tolerant of the staff and they are PHENOMENAL with her, seriously. I’m a broke college student whose dog is my whole life, and they make everything so easy for me; they price match meds, accept CareCredit, always answer the phone when I have some ridiculous question, have sent over records extremely quickly for Pet Insurance, and in my opinion provide affordable care even for those without Pet Insurance. I’m always shocked at how small my bill is. Scheduling appointments is a breeze & the staff has never made me feel poorly about my ignorance when it comes to canine medical care or any of my dog’s behavioural problems in a veterinary setting. We truly appreciate you & see how you guys go out of your way for Hannibal & me. Thank you reception, techs, and vets :)Felony & Olivia
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September 2022 by Linda Young
The staff here has always been very nice. I was not happy with Dr Chris who provided an oral cleaning for my cat. In the process he pulled 3 of her teeth without calling to advise me that it was necessary hitting me with a bill 3x's what I expected(over $1000) and worst of all has left her with an upper respiratory problem that continues nearly a year later. He refused to write an Rx for the diet she'd been put on to gain enough weight for the teeth cleaning leaving us for a month trying to find an alternative that she could eat and losing the bit of weight we'd worked so hard to add before finally giving us an Rx for a second option. No not happy at all with this Veterinarian. The start is for the office staff and the original vet I met there Dr Smith who later left the practice
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July 2022 by Laura Britton
They’ll contact you an hour before your appointment and tell you they can’t see you because there’s no vet in the office that day. You’d think they would know more than an hour before your appointment that a vet wouldn’t be there. Glad I left work early to get my puppy in for her rabies vaccine just be told they can’t do it.