Casper at Washington Square Mall offers a range of sleep products, including mattresses, pillows, and bedroom furniture. Customers can try out the award-winning mattresses in person, book nap appointments, and even walk out with their new bed on the same day. The staff, especially employees named Collin and Blake, are knowledgeable and helpful, providing detailed information about the products and guiding customers through the selection process. Many reviews highlight the attentive service and willingness to answer questions without pressure. Customers have appreciated the opportunity to test different mattresses, including the popular Casper Dream, and even receive assistance with loading their purchases into their cars. The store also offers helpful advice on recycling old mattresses and making changes to orders. Overall, Casper Portland Sleep Shop provides a friendly, informative experience with a focus on helping customers find the right sleep solutions and ensuring satisfaction with their purchase.
Amazing experience today with Shay at the Washington Square store. Professional, knowledgable and helpful service. So unlike the other mattress stores. We look forward to getting our Casper mattress in a few days!
January 2026
The employees we spoke to were very knowledgeable about the mattresses here. I didn’t know there was a science to mattresses… but there is and apparently it’s very important.
October 2025
Collin of Casper mattresses at Washington Square Mall was a great help and suggested the nap appointment to truly test mattress(es). I did that and found my Casper Dream. Sooo comfy for side sleepers!
