Casper at Washington Square Mall offers a range of sleep products, including mattresses, pillows, and bedroom furniture. Customers can try out the award-winning mattresses in person, book nap appointments, and even walk out with their new bed on the same day. The staff, especially employees named Collin and Blake, are knowledgeable and helpful, providing detailed information about the products and guiding customers through the selection process. Many reviews highlight the attentive service and willingness to answer questions without pressure. Customers have appreciated the opportunity to test different mattresses, including the popular Casper Dream, and even receive assistance with loading their purchases into their cars. The store also offers helpful advice on recycling old mattresses and making changes to orders. Overall, Casper Portland Sleep Shop provides a friendly, informative experience with a focus on helping customers find the right sleep solutions and ensuring satisfaction with their purchase.
I bought the Casper Snow mattress along with bedding and bed frame. Collin was extremely helpful, knowledgeable, and patient during the process. His excellent customer service is what made me decide on Casper in the end. Thank you, Collin!!
June 2026
Collin at Washington Square Mall in Portland walked us through our options. We bought 2 mattresses. He is amazing! We are very happy.
June 2026
My partner and I had a great experience here! Collin was incredibly helpful with us picking out a mattress and answered all of our questions! He made sure all the purchasing information was correct and got us the best deal possible! Highly recommend this store!
