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January 2024 by Lauren Olson
Bank tellers have always been accommodating, but honestly I wanted to leave five stars for the man who is currently working security. He’s always extremely friendly and usually answers my questions before I get to the teller and always makes my day!
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July 2023 by John Fly
Waited two days for Andrew Wittenberg from JPMorgan Chase & Co. to call me an hour late for a 5 minute phone call where he read from their website. What is this job position even called? Where can I get a job like this?
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April 2023 by Stas Polivyanenko
The schedule was supposedly ‘updated by business’ 7 weeks ago, yet in reality it’s closed on Saturdays since 2021
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March 2023 by Kori
Please update your hours online. It says you’re open when you’re not and I wasted time and money coming there today. Just update the hours if they’ve changed
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November 2022 by Ted Hendricks
Walked all the way here because the website said open untill 1pm but they are closed on Saturday and Sunday
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October 2022 by Jason R.
Great place in Pearl District to get things notarized if you're an existing Chase customer. They were accommodating, fast, and efficient.
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October 2022 by Kasee A.
Ok folks, I live in downtown Portland, and unfortunately I sometimes have to use this bank location to pay my rent......This Chase bank location is a JOKE - there is NO bank teller to assist you if you have a question- but you do get a "greeter" that instructs you to use one of the non-broken ATMs. If you are needing to make a rent payment like myself, or anything that might require a cashiers check, you will only get cash from this location AND you will have to pull out multiple transactions for a large amount. I personally seen ALL 4 employees at this location sitting at their work stations, with BLANK turned off computers, reading books, having personal conversations or playing around on their phones- Must be nice to have a job that pays you to do nothing all day. Next time I'll upload a photo of this worthless bank branch
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September 2022 by J B.
Visiting this Chase bank location is a waste of time, even for the simplest banking needs. The few staff that are stationed here are often not to be found, and otherwise display a lack of knowledge on simple transactions and indifference to customer service.
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August 2022 by Chris Martinez
So they litterally call this a "cashless bank". Yes they do have ATMs. But... no tellers. So if your like me and misplace a debit card and need cash you have to go somewhere else.Plus when I went I was standing around for about 10 minutes waiting for a employee to talk to. As they seemed understaffed. I clearly wasted my time.I love Chase but this branch is very disappointing.
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June 2022 by Jenny Ward
Had to wait in the lobby for half my lunch break just to get him any order seem to be pretty understaffed when I went in
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May 2022 by Lucas Rohm
This branch didn't update their weekend hours online, they're closed on Saturdays as of 4/23/22
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January 2022 by Shannon Kennard
This bank location “does not do cash transactions” because “most people just use the ATM when they need cash” so don’t come here needing quarters because this financial institution can’t help you.
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December 2021 by Jason Bruno
Great place in Pearl District to get things notarized if you're an existing Chase customer. They were accommodating, fast, and efficient.
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November 2021 by Samantha Caine
I have been banking with over 16 years. Excellent customer service and always there live person who has the answers, when you need it.
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August 2021 by Eason Lee
Honestly, better than I expected.
