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December 2024 by Treena Gower Foster
We bought a vehicle from them and when we got home it had an issue. Steve immediately had us bring it back. Not only did he take the time to find the problem and fix it, he charged us nothing for it. Amazing service and I’ll be recommending them to everyone I know!
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December 2024 by Poe Foster
This was an exceptional story of customer service. We found a great vehicle that we wanted and bought it. A day after it had some issues starting and it seems to be something was drawing on the power. Steve and his team immediately decided to fix it and make it right even though they didn’t have to. They worked on it, fixed the problem and even followed up with us afterwards. Amazing, friendly, and supportive customer service. Absolutely outstanding! Will be a return customer.
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December 2024 by Andy Peyree
I bought my 2012 Prius V from these amazing folks several years ago, and since then, I've brought her back in several times as they have always been nothing but completely honest about what really does and what really does not need fixing or repairing. They charge less than most other places I've been to for repairs, and they know the Prius vehicle as good if not better than just about anywhere I've ever been, including Toyota dealerships. If you're in the market for a new vehicle or need to get some repairs for one you already own, this is the place to go, because while honesty and integrity aren't normally associated with car sales and dealerships, this place has both in spades.
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August 2024 by Susi Mendler
Saw the bad reviews but I had a great experience here. First time car owner and Steve and Mihayla were very kind and easy to work with. I had a problem come up and he fixed it no charge and gave me some tips to prevent it from happening again. I’d recommend
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April 2024 by Snow Savage Say
HONESTLY The most UNPROFESSIONAL business I've EVER dealt with. Owner is definitely NOT someone who should own let alone run a business. I drove over 4½ hours to get this vehicle. Asked a simple question about the vehicle and he proceeded to get an attitude and was VERY RUDE. Did NOT give one care in the world about any concerns I had about the vehicle I was purchasing. He told me to leave if I did not like it or if I was going to question his vehicles. Asked to negotiate a price and he got offended and AGAIN proceeded with his little man syndrome attitude. Definitely VERY DISRESPECTFUL.
ZERO STARS
!!!!!VERY VERY UNPROFESSIONAL!!!!!
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February 2024 by Fina B.
Whoever owns this place needs to hire professional people to work here because I was going to buy a car here and even got approved but your childish employee she decided to play games .So I decided not to purchase the vehicle ,
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February 2024 by bishoy khalil
Advise to not deal with them especially steve is the biggest scam, claims to be a Christian man to sell damaged cars. I bought a car with a blown head gasket after a week of purchase and he stopped replying. They would hide a check engine light with a permanent marker imagine!
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December 2023 by Shannon A.
I purchased a car from them 3 years ago for my 16yo son. The vehicle has been a great car. We have called on Columbia Sales for repairs and service since and each time they have been wonderful to work with and right on budget for a young man to maintain his car! Not to mention the cute little bunny running around the waiting area! We will be coming back when it's time for our daughter to drive! Highly recommend!
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November 2023 by Forrest Allen
By far the best experience I have had buying a car. They are straight forward and easy to talk to. They were very kind to my two daughters as well. 100% recommend buying from there.
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September 2023 by Mahalia Laveau
I'm soooo grateful I found this place to buy my car! I had some issues initially, and I panicked, basically due to the fact that the last time I bought a used car(from Apex Motors in Parkland, WA), the car crapped out less than a week after I bought it. The dealership was like sorry about your luck! However, Steve and Mahila put me at ease and went above and beyond to solve the problem immediately. I will buy from here again when the time comes, I'll recommend them to anyone I know who's in the market, andI recommend this place to anyone who wants to be absolutely sure that they are getting the best used car experience. Thank you again!
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July 2023 by Macive Xiong
I was a bit concerned before going in by reading all the bad reviews. But here's what I experienced:Front desk was very accommodating. The office is comfy, they have a cute bunny jumping around. Front desk answered all my questions and she was super kind overall. You get to test drive any vehicle you want, by your own. They have a variety of options in their inventory. Most of the "old" cars seem to sit there for a while, the one I picked was there for about a year. I tested a couple and found the one I like. When discussing the price they were doing their best. And ended up giving me a good deal.They have car fax printed for you to review, I'd say they keep it straight forward, no big dealership kind of communication. You walk in, test a car, discuss the price and it's a yes/no. They would have already given you the best they can offer.Vehicle-wise, I picked up an old car, felt great when testing, was skeptical about the engine and stuff that might have some problems (because the price was lower than the market). Got inspections today and the car has only some minor issues which can be fixed under a couple hundreds.I'd definitely recommend this dealership.
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June 2023 by Kim Wilson
We haven't purchased a vehicle here yet but the family that owns it is kind and attentive.
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May 2023 by Tricia S.
They repaired a key scratch on our car and made it look perfectly new. We have a new Tesla and the paint to our model is new. Highly recommend them!
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April 2023 by Steven H
I had a great experience purchasing a car from Columbia Sales and Service! I found a car from CarGurus which lead me to this dealer. The car was priced right for it's condition, the carfax was provided, so it was an easy purchase. I worked with Sara, she was helpful and attentive throughout the buying process, especially when working with my credit union to finalize the loan.I had a minor tire light appear after the purchase and they provided me a loaner vehicle while fixing the issue. Everything was resolved within days and I've been very satisfied with my vehicle purchase ever since! I recommend going to this dealer for your next car!
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February 2023 by nathan rabago
They happen to have my dream car in stock. Went to test drive & instantly fell in love with the car. Great communication – reasonable pricing, very knowledgeable & went through the whole process in a detailed manner. Got me approved within minutes. Thank you Sara for everything you do!
