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February 2024 by bishoy khalil
Advise to not deal with them especially steve is the biggest scam, claims to be a Christian man to sell damaged cars. I bought a car with a blown head gasket after a week of purchase and he stopped replying. They would hide a check engine light with a permanent marker imagine!
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November 2023 by Forrest Allen
By far the best experience I have had buying a car. They are straight forward and easy to talk to. They were very kind to my two daughters as well. 100% recommend buying from there.
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September 2023 by Mahalia Laveau
I'm soooo grateful I found this place to buy my car! I had some issues initially, and I panicked, basically due to the fact that the last time I bought a used car(from Apex Motors in Parkland, WA), the car crapped out less than a week after I bought it. The dealership was like sorry about your luck! However, Steve and Mahila put me at ease and went above and beyond to solve the problem immediately. I will buy from here again when the time comes, I'll recommend them to anyone I know who's in the market, andI recommend this place to anyone who wants to be absolutely sure that they are getting the best used car experience. Thank you again!
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July 2023 by Macive Xiong
I was a bit concerned before going in by reading all the bad reviews. But here's what I experienced:Front desk was very accommodating. The office is comfy, they have a cute bunny jumping around. Front desk answered all my questions and she was super kind overall. You get to test drive any vehicle you want, by your own. They have a variety of options in their inventory. Most of the "old" cars seem to sit there for a while, the one I picked was there for about a year. I tested a couple and found the one I like. When discussing the price they were doing their best. And ended up giving me a good deal.They have car fax printed for you to review, I'd say they keep it straight forward, no big dealership kind of communication. You walk in, test a car, discuss the price and it's a yes/no. They would have already given you the best they can offer.Vehicle-wise, I picked up an old car, felt great when testing, was skeptical about the engine and stuff that might have some problems (because the price was lower than the market). Got inspections today and the car has only some minor issues which can be fixed under a couple hundreds.I'd definitely recommend this dealership.
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June 2023 by Kim Wilson
We haven't purchased a vehicle here yet but the family that owns it is kind and attentive.
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April 2023 by Steven H
I had a great experience purchasing a car from Columbia Sales and Service! I found a car from CarGurus which lead me to this dealer. The car was priced right for it's condition, the carfax was provided, so it was an easy purchase. I worked with Sara, she was helpful and attentive throughout the buying process, especially when working with my credit union to finalize the loan.I had a minor tire light appear after the purchase and they provided me a loaner vehicle while fixing the issue. Everything was resolved within days and I've been very satisfied with my vehicle purchase ever since! I recommend going to this dealer for your next car!
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February 2023 by nathan rabago
They happen to have my dream car in stock. Went to test drive & instantly fell in love with the car. Great communication – reasonable pricing, very knowledgeable & went through the whole process in a detailed manner. Got me approved within minutes. Thank you Sara for everything you do!
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February 2023 by James Knowlton
will come back to change this review if something happens. as of now car runs great. everyone was really kind and helpful, even as i asked a million questions. gave me a good deal too!!
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February 2023 by Odin Wolf
My parents bought a car. They didn’t get all proper paperwork to proceed to license it. Upon that, my mother called the owner to address the issue. He proceeded to get rude with her, get loud, and even hang up on her. Watch your temper bud show some professional. They don’t check fluids or nothing prior to buying neither. Watch out
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December 2022 by Nick Kratzke
Great place with excellent service. Phillip was my mechanic, and he was nothing short of trust worthy and well versed in engine work.
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November 2022 by celeste thompson
If I could give 0 stars, I would. I was so excited to go drive a 2013 VW wagon from this dealer, I called the day prior to set up a time and let them know which car I was test driving. I had said the 2013 VW SE which was 9k, the man I spoke with confirmed and everything was set and told me the WV SE would be ready for me to drive.The next day I show up to the dealership and am ready to testdrive. I go in and the receptionist knows that I'm there to drive the SE, she disapears for 10 minutes to grab the keys, when she comes back she tells me the car is gone. She brought out the mechanic or something and he told me the car was at the auction and he "was under the impression I was test driving a different car." So the car that I had set up the test drive with had been at the auction for over a week I guess, the guy that I spoke with prior neglected to tell me that and they continued to pretend they had the cars mixed up.The receptionist new exactly what car I had come for and I didn't even set up the appointment with her. This is disgusting that I took the time to drive here just for them to tell me that the car I had an appoinment with was actually at the auction. I know carsales men and their tactics but this is horrifying to me. Don't walk away from this dealership, RUN!
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September 2022 by Sam Ellis
Used car dealer. Nice to your face. Fast in business and paperwork. They are gonna hide info about the car to get your sale. Didn’t want to tell me about water damage in the car I bought (I already knew it was a factory defect on this model.) Didn't want to show me any paperwork from previous services. Only Carfax. If it were a different make/model or you aren’t a “car person” then seriously BUYER BEWARE!!!
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July 2022 by Angie Taylor
This is a trash dealership. They are con artists who will sell you a car they know has big issues and do it with a smile on their face. Don’t be surprised when you’re driving down the road 200 miles after buying a car from them and the engine blows leaving you engulfed in white smoke stranded on the side of the road. They will act like it was your fault and something you did, when in fact they do cheap temporary fixes on things that need replaced so it breaks on you but will get off their lot. We bought a car which costed us 12k and didn’t even last 2 months. I’m greatful to have had a third party mechanic explain to me what this company did to cover up a bad piston in the engine. If you’re thinking about buying from this place, turn around and walk away unless you want to risk major mechanic bills.
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June 2022 by M Glenn
I was a bit leery going in, having just experienced both corporate and small-business car sales tactics, but they were excellent. They had a surprisingly wide (and clean) inventory, but didn't look overcrowded. They had clear and courteous communication, both in person and remotely, without being pressuring at all. They allowed me to do a test drive on several, and pre-purchase inspection on my top choice. They were straightforward about their fees, not even falsely inflating the registration and title fees like some places do (here's looking at you, Ron Tonkin), and they followed through cleanly with filing those for me after the purchase. 6 months later, I'm still very happy with my purchase from them.
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May 2022 by Ryan Nielson
Awesome Dealer Ship, Very Respectful, Easy Going, Storng Communication Skills, and very Helpfull!I just recently bought my 2009 Prius form Columbia Sales and Service, and Sarah was nothing but helpful! Very respectful and patient with me, through out the entire process I never felt pressured or perswaded to choose one car of the other and in the end they gave me a good deal for my car.I highly recommend Columbia Sales and Services after this experince and I will be sending anyone in need of a used car!
