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December 2023 by Irene Eneri
Andres and Matt were awesome they helped me out getting a new phone after I lost mine and they even helped me to recover my information.
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November 2023 by Sam Price
Matt locked me out of own cricket account. I went home called the main cricket number changed my pin and went back Matt said he couldn't do anything for at least 24 hours. After that I went to a diff cricket location at 122th and division. Boom within 5 minutes everything was great. I bought my phone and everything is great no thanks to Matt.
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September 2023 by Rhea S. Rock
Matt is great. He was able to get me switched over from t-mobile and cut my bill in half. I appreciate his genuinely kind customer service
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September 2023 by Richard Thompson
Great store. Matt did great!
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August 2023 by quincy Smith
Ever since I've been coming to Cricket, Matt has been a blessing for me. I shattered my iPhone and he gave me such a great deal for me and my girlfriend, I had to take the deal! Great customer service, positive manager, overall great store experience ?
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August 2023 by Alan Barnett
Matt is such a friendly welcoming person! He is so helpful. I will be coming to this location from now on! You won't regret coming here, in and out in no time plus very friendly service!
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August 2023 by glenn thomas
I absolutely hate this company and I was not able to get what I needed to do for my roommate, which was to get him a new phone. So I went to Best Buy where they were able to help me do what I needed to do and answered all my questions. The woman who was working here was nice until she found out that I was not with cricket and she truly needs a refresher course in customer service.IThank you cricket, but I will not ever be back
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July 2023 by Brittany Jones
Yesei was amazing. She was patient and helped get my mother in law phone running. She was able to bundle the deal with a screen protector, case, and charger. The price was less than what the other associate quoted. Thank you so much for your help.
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April 2023 by Noreen caulfield
I went to the Powell Station store today to buy a new phone.I spoke with the store manager Matt.He was very knowledgeable and helped me pick the phone best suited to my needs with no sales pitch .He then helped me to activate my new phone pick out a case and got me several discounts on other products.All the while being very pleasant and professional.I definitely will be returning to this store for all my cellphone needs
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March 2023 by gary shepherd
These are not honest people, Matt sold me stuff that didn't work. Then refused to refund my money. 20 minutes later. So I spent $90 on stuff that does not work. Do not not recommend!!! Don't let Matt rip you off also.
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March 2023 by MSG TANK Constancia
Not bad and service but bad and communication of their customers due to if you need to get ahold of somebody and call their office it does not work then you leave a message and they don't not call back that would be a good thing to at least get a call be very nice ??
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March 2023 by Melissa
Matt was great! Very helpful. We will be back.
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February 2023 by Mark Vásquez
I came in 6 minutes before closing because I needed some help just really quick to unlock my sons phone. And they said they were closed. I can assure it would have taken them less then 3 minutes to help em but they refused to help me due to their laziness and bad customer service. They technically don’t close until 7PM.
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October 2022 by Lul Abdulle
No contract No hidden fees. I love cricket services
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August 2022 by Adam D. Swanson
The manager of this store, Carlos, mocked my friend's disability today as she was trying to get a new phone. When she told him he was being rude, he made her leave.
