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March 2024 by Kimmy C.
I'm genuinely so perplexed - my prescription was "processing" for a full week and when I finally called today, I waited on hold for 10 minutes only to have the pharmacist cheerfully tell me verbatim that "a few times a month" they fall behind on prescriptions and are between a day and a few weeks late. In what world is that ok?? This seemed to be the norm and their solution to me was to switch pharmacies. Cool...
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March 2024 by Ken B.
Like others have said the store is filthy and nobody seems to care. Worse than a dollar store. Service has alway been bad since I transferred my business from Rite Aid. Today was the worst. My doctor sent in a prescription for an acute painful condition. I called in the afternoon and after waiting an hour finally talked to someone who promised me to have my script ready at 530 PM. I came at 5:45 and was told they were too busy and I'd have to wait. I had asked if it could be ready at 5 pm. She said no, but she' have it ready to pick up at 5:30pm After a day of work in pain I expressed to Nautica, who appeared to be the manager, that I was very disappointed. She didn't apologize. Just made excuses. She obviously didn't care that she had broken her promise. I suggested I might need a new pharmacy if they promise and can't deliver. She said she thought that was a good idea. Don't go here. I actually don't think they are capable of accurately filling your script in a timely manner.. They don't care about your well being.
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March 2024 by Tim S.
This store is just dirty inside and out. It's pretty clear they don't care. The previous tenant had a good neighbor agreement and placed trashed cans around their parking lot which they also swept daily. CVS just lets the trash blow around the neighborhood and can't even be bothered to clean graffiti. They need to find a better manager for this location
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January 2024 by Kathryn S.
We switched to this pharmacy because it's near our home and has a parking lot. Those things are true. We also thought it would be a convenient place to shop for drugstore items, like toothpaste, cough drops, pain relievers etc. That's not true; there are bare shelves all over. I considered myself lucky to find 3 of 5 items on my list; in fact, I no longer even look at the shelves. I order from Amazon. And we figured we would get, not the personal service we'd had at our old pharmacy, but acceptably efficient service. Definitely not true. The pharmacy, like the store, is intentionally understaffed and understocked. They're aggressive about automatic refills to fluff their cash flow, but new prescriptions take days to fill. And you find that out only after standing in line for as long as 10 minutes. When you protest that you received a text saying it should be ready, you are told you should ignore the "automatic" phone calls and texts because they come from Rhode Island and are meaningless. I had minor surgery this morning. My doctor transmitted the prescription for pain meds at 11. I received a text saying it would be ready after 2:30. At 4:00, my husband was told to check back in 48 hours, that they didn't have the medication and there were many other patients waiting ahead of us. Really?
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December 2023 by Meggy Megs A.
This place is literally the worst pharmacy ever! They lie about when your script will be ready and then keep you waiting. Inefficient and awful and the older man is incredibly rude. Please do yourself a favour and go elsewhere.
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November 2023 by Gozer G.
"Nausica" the unmasked pharmacy technician greeted me rudely and couldn't figure out her computer. She can't find my insurance information but also refuses to take a credit card or cash. She continually misgenders me as well.
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October 2023 by Robert T.
My short experience with this pharmacy is as follows: a) a script that the app said was ready wasn't b) a script (different one) was transferred to the pharmacy last week. I was informed that they had nothing on file c) after calling my doctor's office yesterday, the same script was called in yesterday afternoon. I called my doctor's office this morning to confirm as it's becoming a thing leaving this pharmacy empty handed d) I went in to pick up said script this morning only to be told that no script had been received from them and this is after being told by my doctors office that they had returned a confirmation receipt indicating that they had indeed received the script e) in both cases, nobody thought in the name of customer satisfaction that maybe an apology would be a thought. However, today added a new twist in that by now I was experiencing (and showing) withdrawal symptoms. Both the pharmacist and the 20 something both just sort of stood there and stared at me like somehow this entire situation was my fault. Long story short, it would appear as though my experience is similar to other reviewers on this page which means pharmacy staff either doesn't read these reviews or doesn't care. Given that the major pharmacy chains are closing across the country, it wouldn't be too much of a stretch to think that this one is on the short list. Hopefully so as I have no intention of returning
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July 2023 by Bayarea B.
Don't deal any photo printing here, their staff missed out our photo book and asked us to reorder and reproduce the new album. Bad experience and wasted of time!!!
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June 2023 by Michael D.
This is the worst pharmacy in town. Slow, terrible customer service, and just flat out rude pharmacists. Skip this pharmacy. Just spoke to someone on the phone, who discarded my requests, pretended to by emotionally triggered and put me on hold to transfer to a pharmacist without actually doing it. Good job
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March 2023 by Martin Barrios
Awesome to load $ on your capital one account staff is always nice and helpful
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March 2023 by Thanh Nguyen
Don't come here for Visa photo! they don't give you digital and still charge for $17. what is the worst part? the scanned photo will not be accepted online due to low quality!
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February 2023 by Venessa C.
I was 2 of 2 customers And i picked up my kids RX and waited 10 mins for the pharmacist to give me a consult on a new prescription. Tien, the pharmacist was very overwhelmed and busy despite having to other assistants there . Ive never had to wait that long for a consult. Hopefully it wont happen again .
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November 2022 by Cindy I.
Pharmacy is understaffed and they admit it. Plan ahead and don't let your prescriptions get too low. Husband has a critical one and they said they needed almost a week and that included prioritizing it and said it was due to staffing not the product wasn't available. Shelves are under stocked - blank areas everywhere. Most items are very overpriced compared to like Walgreens. We try to only get non pharmacy items when we have a 40% coupon.
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November 2021 by Steve M.
I find CVS to be overpriced generally as compared to its drugstore chain and grocery competitors, but gave it a shot bc I had a $5 off $20+ purchase coupon from a CVS flu shot I had obtained. 11/3 @ 7:30ish at this location, the cashier refused to honor it unless I signed up for their CVS rewards program. Compared to Safeway (20% off overall purchase flu shot coupon regardless of being a rewards member), a damn cruddy bait and switch. Not surprised by these big chain drugstores.
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September 2021 by Richard S.
Good alternative to Walgreens and Fred Meyer pharmacies in the neighborhoods around NE 33rd and Broadway. They filled our prescriptions quickly, and the lines were non-existent or short. The pharmacist was helpful and friendly, and it was easy to have them switch my prescriptions from Walgreens (which is fine, but CVS is closer to our house). They also have a good selection of health and personal care items, some food and snack items, and I think beer and wine. The store is bright and spaced out.
