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February 2024 by Kristopher Lokey
Bought a brand new washer for $800 and it lasted two days. Now it's being put on the manufacturer and we still can't do laundry weeks later. Horrible customer service while very politely telling you to F yourself.
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February 2024 by Joe
Always great service
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February 2024 by chucknonverbal
Knowing, honest and attentive service. Absolutely terrific.
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January 2024 by Mark Oakley
Great appliances and helpful services
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December 2023 by Brenda and Tom Niblock
We've done business with DeWhitt before this purchase. Both experiences were consistently good. Brian was great with his customer service. All our business was conducted by phone, but we had already researched online what we wanted before we called DeWhitt. This most recent purchase was for an oven, and Brian was able to look at the specs and determine that it was a close match with the space available for it. Brian recommended an installer who did an excellent job of installing the oven. We would not hesitate to purchase our next appliance from DeWhitt.
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December 2023 by Eryn Brockway
The staff here were great! They has reasonably priced refrigerators in stock and we were able to replace our refrigerator just in time for Thanksgiving!
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November 2023 by Randi C
I am absolutely disappointed with the manager or owner of this company, he treats his employees with no compassion or respect. They are human beings and have bills as well as priorities to better themselves, they don’t need you being rude and not working with them. Shout out to the employees there who are staying strong despite of ur manager, continue doing great and being so helpful to the customers. You matter!!
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October 2023 by Lisa B.
I will not recommend DeWhitt Appliance. my new Speed Queen washing machine quit working after 90 days. Came home to a house full of smoke. The belt had melted and the transmisson was frozen. I was told to call a repair man and that they would not consider a replacement, even though the damage is extensive. very condescending and defensive. Will never buy from them again. I will be at least two weeks with no washer. Very disappointed with customer service and attitude of sales people. great on the selling side. but do not stand by their products.
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September 2023 by Sharon Woosley
I had done my research, and knew the make and model of the stove and dishwasher I needed to replace my old ones. As I had done many times in the past, I went to my usual big box home improvement store to place my order. I was thrilled when there was actually a sales person to help me! After we went completely thru the order process, he informed me that they could not install the dishwasher, because of no air gap. Bottom line, they had no way to get around the problem, so I cancelled the $1100 order.After more research, I found DeWhitt, and they were even open on July 4th! They stated no problem with the installs of both appliances, had the items ordered, and the bill paid, within a matter of minutes. All at about the same price as that orange place. However, they said it would be early September before they would arrive, and be scheduled for install. That wasn't a problem for me, so I agreed.But, both items came in sooner, and they were delivered, installed quickly, and the old pieces hauled away with absolutely no problems, all a month ahead of schedule. What a relief. Guess where I'm going the next time I need a major appliance. All needs met, all promises kept, professional all the way. Thank you DeWhitt!
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September 2023 by Steve Zebrowski
Bought a used washer. Had issues with it from day one. They came back to service it and temporarily fixed it while under warranty. Now that it's out of warranty an entirely new issue has occurred. Don't waste your money here. They sell defective used products and fix them to last until just after warranty expires. Typical.
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September 2023 by Clarence Cacho
Purchased a new upright freezer from DeWhitt Appliance. Glenn was our salesman and he was great to work with. Would do business there again.
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September 2023 by Stephanie Mac
DeWhitt has great inventory in stock and their employees are helpful, efficient and have great follow through. They are my go-to for any appliances I need for my rental properties.
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July 2023 by Lindsey Dole
First time purchasing a washer and dryer. Went to their outlet store, people were knowledgeable and nice, prices were fair and installation was super fast. Went back again to buy a new washer. Simple, easy, kind, and fair - recommend!
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June 2023 by Charmaine Haden
Needed a new refrigerator ASAP when the old one failed. Needed a specific size to fit and DeWhitt came through. Did a phone order and had it delivered quickly and easy. The new KitchenAid is already working. Not a big deal, there was a teeny tiny ding on the side of the door which you cannot even really see. We will return to DeWhitt again.
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May 2023 by KC Humphrey
Repeat customer. They were able to find us the model we wanted, price was competitive, friendly knowledgeable sales person, good delivery service. Will buy from again.
