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April 2024 by Peter T.
The team at Echo Audio are excellent. Professional, knowledgeable and fair. They have a great shop and gave me top dollar for my McIntosh gear. I would definitely recommend them and use them again.
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February 2024 by Frances M.
I am so glad I went to Echo Audio to upgrade our home audio setup instead of Best Buy. I was helped right away! When I explained what we had -- a years old tuner/receiver we'd never fully mastered, a CD player that no longer works, & no way to stream music or podcasts aside from a tinny little speaker-- I was introduced to a pair of small but powerful British KEF wireless speakers that I could pair with my IPhone via Bluetooth to stream music & podcasts. Additionally, the speakers are now connected to our Smart TV for superior sound quality. My husband & I had some trouble figuring out how to get everything communicating, but 2 free home visits from the salesman who sold me the speakers got us up & running. We are so indebted to Matt for bringing us into the 21st century! We love our new audio system!
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January 2024 by James G.
If I could give them zero stars I would. They made me an offer for a mint used item I was selling. I double checked to see how long the offer was good for. They said it was good for 30 days. I got back to them 15 days later and accepted the offer. The next day, Kurt, the owner, cancelled the offer, even though I had previously accepted the offer, because he saw one on sale for only a little more than the price they had offered. He apologized, but that is dishonest and very poor customer relations. I used to own an audio shop myself, and this is something I never and would have never done. Needless to say, I don't recommend doing business with them.
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January 2024 by Jim Harrison
I like going to Echo audio and looking at the different components. Sometimes they are playing really good music and it's fun to listen.
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January 2024 by Bradrick Johnson
I have to give this place a 7 out of 5, great conversation, full service, they provide prior and after support, they really take the time and effort to provide the best fit from a product point of view. This is where I will go when I'm looking for audio expertise.
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December 2023 by Lawrence Nighthawk
Fantastic selection of high end audio equipment from phono cartridges to incredible speakers. And their repairs have always been spot on and issue free. Spendy. But worth it.
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December 2023 by Darlene G.
Echo Audio is the best. Function and sound are their top priorities. They are a business you can trust with great integrity. Buy your Audio equipment here, you will not be disappointed. They understand the meaning of customer service. 5+ stars.
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November 2023 by Dean Correa
If I could give this shop a 110 star review I would, and reading all the great reviews preceding this one I am not surprised that they all feel the same. First off, the nicest people you could meet and absolute audio people in love with what they do. I have learned so much there ( I am a tube person ), they have put me on to new things that completely uplifted my audio experience at home. Never pressure to buy anything, always have all the time you want and by far the best information and staff of any audio shop I have ever been in. A toy store for people that want to dream to a track....man, what a placeDean
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October 2023 by Dave G.
Fun place with cool mix of vintage and new stuff. I love their commitment to vinyl , and they had the new Hana Unami Blue waiting for me, and offered to install without charge on my table. They really seemed to know their gear too!
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October 2023 by Asherah Kendall
Stopped by to get an idea of what we might want for a multipurpose audio setup, and left with not only some incredible starter equipment, but also feeling like we had made friends. The entire staff is incredibly friendly, knowledgeable, and willing to advise and educate on anything you want to learn. Undoubtedly the best customer service in all of Portland!
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June 2023 by Cat Peery
Went in here today to get help with finding a one off part to repair an older piece of audio equipment. They jumped to help me find what i needed and made sure it worked/was tested before i left. Above and beyond service
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May 2023 by dynaco man
5 Star Audio shop in Portland. Far and away the Best on West Coast. Kurt, Matt and the entire staff are honest in their conversations, genuinely want you to have a satifying customer experience and are expert equipment guides given your budget and level of experience. I have been looking for a nice original McIntosh MC225 for years (since 1970 !). Finally... decided to contact Kurt. Later when one came in that was suitable for my budget.. he emailed and offered to hold until I could eagerly drive 5 hours to inspect. It looked much better than I expected... bought immediately.Thanks, Kurt !Echo Audio isHighly Recommended.
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May 2023 by Eirik Anderson
I could not be happier with my experience at Echo. They were so wildly helpful even though I was not spending a ton of money and never once made me feel stupid for not knowing something. They’re the only place I’m going to go from now on.
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May 2023 by Eric A.
The folks at Echo Audio were so wildly helpful and friendly I cannot recommend them enough. I don't know a ton about stereos/audio stuff and they never once made me feel stupid or tried to upsell me. The solution that they finally came up with for my unique situation was better than I could have hoped for. I will absolutely be coming back.
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April 2023 by Kevin Gouy
They’re the best. Always helpful, always honest, and they always great product.
