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February 2024 by Beci Campisi
Encore was so detailed and thorough from my initial meeting and quote, to completing my project. The guys are so respectful with your home, and your time.I can’t recommend them highly enough!I’m completely thrilled!
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October 2023 by John Davenport
Everyone was really knowledgeable, friendly and easy to work with. Highly recommended
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October 2023 by N
Now and then, you are lucky enough to run into folks who are as good as advertised. From the beginning, Clark brought a rare blend of enthusiasm and experience to the conversation about a new and innovative audio system in our home. The Encore crew that rewired the house, somehow surviving six hours in the crawl space, was as diligent as it was entertaining. And the final result is relief, at long last, from years of lousy internet connections, outdated speakers, and playlists that vanish at the start of Christmas dinner. More to the point, Springsteen's "Prove It All Night," from his 1978 show in Passaic, NJ., has never sounded better.
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July 2023 by Kari Worden
Been using the Encore team for the past couple of years to upgrade my home. The sales team is courtesy, quick to respond and great to work with. The installation of the systems went off without any issue. The installation crew was polite and professional the entire time. Very helpful with troubleshooting some minor operator issues. Looking forward to more upgrades in the near future.
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May 2023 by David Selby
Excellent service with very knowledgeable and professional staff.2016 was our first experience with encore, when we moved to our new home. Then again in 2023 when we upgraded our audio video equipment.It is critical that you have trust in a company, especially when you’re dealing with high ticket items.I couldn’t be more satisfied, I recommend Encore A/V without reservations!Dr. David Selby
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January 2023 by Chuck Edwards
I recently remodeled my house and decided to build a proper home theater as well as install some ceiling speakers. I had some older high end gear, but wasn’t sure ho to go about updating everything or how to make it all work together. Clark and Jeff listened to what I was trying to do, got to understand my priorities and budget, then helped me design a new system. What I really liked about working with them is they didn’t try to sell me a bunch of new gear - they showed me how to get the most out of what I already had, then recommended some new components within my budget that got me to where I wanted to be. They totally nailed it - my new theater looks and sounds freaking incredible, and I can run NFL playoff games as well as music all over my house. Thanks, Gents!
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January 2023 by Jesse Cuomo
Encore did an amazing job assiting restoring a historical theatre on a limited budget. All who see and listen to this AV system are very impressed. I also appreciate them being patient and educating us through the process.
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November 2022 by James Gooley
If you want the true measure of an audio/visual store, walk in, and, instead of purchasing thousands of dollars’ worth of equipment, buy a simple entry-level pair of speakers. Clark and Jeff treated me as if I was their most valuable customer. Oh, there will be more purchases in the future. And when there are, I will be making them at Encore.
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August 2022 by G
The whole team at Encore is superb, from the folks who designed our whole home AV system through the techs who installed and updated it through the last six years. The customer service troubleshooting when unexpected events occur is always responsive, patient, and thorough, eg. when we had an unexplained power outage that damaged multiple pieces of equipment and required dealing with our insurance carrier. And no question or concern goes unanswered. Applause, applause for Encore.
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July 2022 by Jessica Traynor
We have been using the encore team for over a decade. They have always delivered on the best gear and superior service. Our latest project was an entire update to our newly remodeled beach house. Vic and Tim were absolutely amazing with the install. The TVs truly look like artwork on the walls. Clark was fantastic in working out all of the details for a smooth install. We couldn't be happier!
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May 2022 by Brian B
Encore listened to the wish list, iterated on the design, including taking into consideration options for budget and alternate rooms. They did the pre-wire (before drywall) as well as final installation and tuning. Impressed with their knowledge, customer focus, and quality of system delivered.
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January 2022 by Michael Goldner
Recently relocated to Portland. Clark and the crew at Encore were invaluable in helping me set up my newly acquired house with high-quality audio/video throughout. They helped me work within my budget and provided stellar service every step of the way, from selection through installation. If you want to support a local business in the pursuit of filling your life with music (and video), give Encore a call and they will take great care of you.
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December 2021 by John Carney
Very friendly and knowledgeable about my DVD player problem. Diagnosed the issue and replaced the old blue ray player.
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September 2021 by John K
About 7 years so we updated our home audio system with the help of Encore Audio. They did a great job determining which components we needed to replace and which could stay and then made sure everything worked perfectly after the installation. A 5 star rating!Recently, we updated our television sets and added Apple TV and a Roku Streaming Stick. Again we chose Encore Audio and again they did a great job. From the crew that delivered and did the install, to Jeff Grove who came out and made sure everything was set properly and working properly, we again give Encore Audio a 5 star rating. Their attention to detail and their attention to customer satisfaction is the best !!!
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April 2021 by Michael Hendrix
Encore Audio Video is a first class, customer service centric business that truly epitomizes the term “customer service “. I highly recommend them as a top drawer enterprise that works diligently to ensure their customers are happy!
