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February 2024 by Gordon Trone
Reserved a car and when I came to pick up my car they had no vehicles , none. After waiting about 30 minutes they found a vehicle, at another place which they had to drive me to, but it was old and not in good shape and certainly not the vehicle I had asked for. I would never book with them again.
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January 2024 by ladene white
Fast reponse
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November 2023 by R TE
Enterprise always come through for me. They are super friendly, convenient and helpful. This is my first time being at this location and they didn't disappoint. Everyone was super on point and awesome. I'd love to come back!
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November 2023 by Victoria
Although this location is small, the customer service was great! I rented a large SUV here through an insurance claim and it was so easy! I was just responsible for gas and obviously not damaging the car. Highly recommend!
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November 2023 by Dillon Bly
The staff here is incredibly kind and helpful and renting from Enterprise as a whole has been great. I used to shop around for the cheapest rentals, but I only use Enterprise these days, because their customer service is stellar.
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September 2023 by Doris Espinoza
It was easy to rent a car and then to upgrade. Brandon was very courteous and efficient. He even helped with the return which went very quickly.
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August 2023 by Andrew Oh
What a horrible experience. I had to deal with with 2 different offices, neither of which had any ability to follow through on anything discussed. This meant that I had to constantly call and confirm if things were done and they often weren't. At the end I gave up because the service was so onerous and terrible, I didn't have the time to continue to call and babysit their "managers". So unprofessional. Will never rent from this company again. No oversight, no professionalism.
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August 2023 by Kate Redmond
Great, friendly service! They picked me up from the repair shop, rented me a truck just like mine, and dropped me off at home when I brought the truck back! They worked with my insurance, too.
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August 2023 by Pech Sakhan
Reid, the branch manager, is a rockstar! He goes above and beyond for customer satisfaction. I highly recommend that you come to this particular Enterprise location just for Reid. Awesome guy with an awesome team!
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July 2023 by Iyana Snyder
Reid, the branch manager, is a rockstar! He goes above and beyond for customer satisfaction. I highly recommend that you come to this particular Enterprise location just for Reid. Awesome guy with an awesome team!
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June 2023 by Nora Olpin
These guys are superb. Got us in a rental same day as my accident. Next day let us exchange it due to mechanical issues. Never have we had a negative experience with Enterprise
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June 2023 by Kiew Nikon
Smells like mildew and B.O. when you walk in. The car that picked us up smelled like mildew and B.O. as well. It's pretty overwhelming. The person who picked us up didn't even look like they worked for Enterprise. Maybe give them a company shirt so they seem official. It was almost like they just came off the street. The people are ok inside, nothing to rave about in terms of customer service. Besides that pretty meh.
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May 2023 by Art Sibgatullin (Turo4U)
Honestly a much better experience all around in comparison to 102nd street. They did not have initial availability I was reouted to 102nd where they meticulously fought to get $5/day upsell which is fine but I don’t need out of pocket expenses with insurance coverage. I went back to this location and Preston heard me out and had me out of there in 5 mins and also getting two other guests set up same time. Very efficient and professional approach to clients, would book again for personal use
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April 2023 by Peace Lover
I had a wonderful encounter with Vika at SE Stark, Rockwood, Oregon, and Assistant Branch Manager Caleb Toman at SE 82nd Ave Portland, Oregon. They both gave me the best service and made me feel confident about using Enterprise when renting a car in the future. Caleb and Vika's courteous, amiable, and extremely competent service is greatly appreciated. Both are without a question are an asset for Enterprise. Caleb and Vika, thank you so much.
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April 2023 by Lucy Navi
Some employees are willing to work with you. But it’s a bit ridiculous that I pay my insurance for the privilege of getting a luxury car as a rental, but when you go their they want you to pay extra for a luxury car even though I pay monthly for that privilege.
