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December 2023 by Michael Hartless
The employees here are so very friendly and quick….My overall experience here was top notch
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October 2023 by R J
Rented an f250 here. The people are nice and all the vehicles are pretty new. That’s about all I can say for positives. Expect to pay about 50% more in up charges after the initial quote, The truck smelled like a tobacco lounge which I didn’t realize until I had it, (A ozone machine is $80 on Amazon people) the place itself smelled of cat pee and I waited 30 minutes by myself waiting to return the truck. If you could find a place that was the same price or 15% more but, with clean stuff I would recommend it. If not it not bad for the money you’re spending.
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September 2023 by Ash
Everyone here is amazing. They treat you with kindness and respect while providing you with the best vehicles. Thank you everyone at Enterprise for providing the best customer service, I know if I ever need a vehicle you guys will be my first call!
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September 2023 by Jake Senchina
The woman who helped was great, I don't know her name but she is from Turkey.
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June 2023 by Tracy Frech
This place was hot and dirty. They only had one rental in the type I reserved and it was dented, scratched, and again, dirty. Staff was friendly during reservation... Not so much at the return. I'll go with a different rental company in the future.
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May 2023 by Let it go (therentisdue)
I really greatly appreciate the outstanding customer service Enterprise has given me in this traumatic time I truly just am grateful thank you
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May 2023 by Peace L.
For me Enterprise Rent A Car is the best. I rented a car yesterday from the SE Rockwood location, and because of Vika and Stacy my car rental experience was very easy and pleasant. Both are very courteous and respectful, and highly professional. Vika and Stacy, thank you very much for all your assistance. May God bless you both.
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April 2023 by Melanie Navarett
Had a great experience. They were very helpful and promt to get you into your car. Even called me a couple of days later just to make sure all was good. Had to switch cars half way through my rental but they had everything ready so that they didn't hold me up or inconvenience me. They're great to work with.
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April 2023 by Peace Lover
Vika at the Rockwook location provided the best customer service. She is a wonderful individual to work with and is very helpful. Enterprise Rental is fantastic. To anyone who wants to avoid the hassle of renting a car, I will strongly recommend this location. What a pleasant experience.....Thank you so much Vika!!!!
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April 2023 by karen huntington
Enterprise has always been good to me. If I have a problem with a rental vehicle, they make it right by giving me another or an upgrade. If I need to rent, I come to Enterprise.
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March 2023 by Kyle Williams
Made a reservation 2 weeks in advance. They picked me up at my house, drove me to enterprise, and THEN told me they didn't have a car for me. At 430pm on a Friday.Had to walk home. Had to change weekend plans. BBB complaint will be filed, and for the rest of my life I will tell everyone to avoid renting from enterprise like the plague because this can happen with them, and ruin your special occasion.The girl at the front desk was unsympathetic, unapologetic, and rude. As if I was the one in the wrong. What a disgusting human.
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March 2023 by Brit Allen
Great rental experience. Brett listened to my request to get into something familiar and similar to my Subaru Crosstrek and got me in a 2021 Subaru Forester. The car was in great condition, clean and I had zero problems. Drivers to and from the body shop were also pleasant and efficient. I hope not to need a rental for the same reasons again (damage to my car) but if I should, I'd go to this Enterprise location.
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January 2023 by Tufts Carpet Cleaning
The guy working was super helpful and helped me find the perfect rental car (I had very particular needs). I’ve rented a lot of rental cars over the years and this was definitely one of the smoother experiences I’ve had.
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November 2022 by R G
Crowded. Racist lady just kept looking at me five mins straight. So I waved to her and she was mad. She came outside saying a comment. Racism is real people. I just ignored her looking at my phone.
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November 2022 by Matthew Stanley (Metalneck1)
This is by far one of the best rental car locations. They are fast, friendly, and very helpful. I had my truck in the shop recently and when I dropped off my truck they gave me a ride to the shop to pick it up. I am very thankful and will definitely go here for all my rental needs. Highly recommend!
