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July 2024 by pat robison
Very nice facility, not only clean but most appealing/attractive. Was sad the gal I had gone to several times is no longer there, but had a great pedicure with another gal.
Cleanliness: Beautiful!!
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July 2024 by Nicole J
Started going since they opened their brand new salon near Cornell and I love it! I’ve been getting manicures/pedicures regularly for 20 years now and have been to many salons around Portland and they have the nicest salon & the most color options I’ve ever seen!
I get dip manicures and gel pedicures, sometimes fun extras like nail art or chrome powder. They can do it all and they take their time to work carefully.
I especially love that they offer a discount if you pay with cash AND have a stamp card where you can earn a free service after 10 visits. I’ve actually never been to a nail salon that offers either of those perks and I greatly appreciate it. Highly recommend Jackie!
Update July 2024: unfortunately, Jackie does not work here anymore.
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July 2024 by Deanna West
These ladies are always very excited to please the customer and do a awesome job
Cleanliness: They prepare each station when they are done with the customer
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July 2024 by eiman eshraghi
Worst experience at a nail salon ever. I made an appointment for a pedicure, and still had to wait a while because they had overbooked and did not staff appropriately for the amount of customers they had scheduled. Once they started my service, they changed technicians midway through. As the technicians rotated, they did not follow appropriate hygienic protocol. They used the same gloves moving from one client to another.
I am very dissatisfied and believe that I could have done a better job myself. This was a waste of time and money.
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July 2024 by Lucia Zupcic
Came in for a simple gel removal and didn’t even come out with my gel fully removed! I had an appointment and I still had to wait for about 10 minutes until someone came and helped me. Then this lady came and put foils on my fingers and I sat there waiting for about another 10 minutes. Then she went back to her other client as I waited there unattended until another staff member came and helped me. Both of the ladies moved so quickly and were filing my nails so much that they came out damaged. They didn’t even bother to wipe the powder off of my nails, just a quick “you’re done” and sent me home with a nail file. Now I guess I have to finish the job myself at home. Disappointing.
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July 2024 by Sheryl St Marie
Got right in and was seated for pedicure, which went quickly. Following that, I moved to a table for a manicure and Dip, which is very nice. I also got a brow wax.
Shop is very nice, clean, and beautifully decorated. Makes you feel special!
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July 2024 by Cuberly Chaos (Chloe-Jeanne)
Jackie is amazing! I’m new to the area and was very nervous about finding a new artist. Based on the prior reviews I decided to give it a shot here. She is able to do beautiful designs and says they are easy (other salons that aren’t private nail techs call them complicated). I will never go anywhere else while I’m here! ❤️ They are very welcoming and make you feel like a valued customer… which I can’t say for all nail salons. I would absolutely recommend this salon to everyone looking for quality work at a reasonable price!
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June 2024 by Lucy Erickson
Cindy did a great job! I love the atmosphere and service. Will come again!
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June 2024 by Lindsey Lyons
I went in last week with an appointment. It took 30 minutes until they even started my services (beyond my appointment time). In less than a week, 2 of my dip nails have lifted up and broken off. I went back in today to have them fixed and was told they wouldn't do it now. When there is an issue it should be fixed right away. I now have two nails that look horrible and am not sure when I will be able to have them fixed. It's really frustrating and not good customer service.
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May 2024 by Lindsey L.
I went in last week with an appointment. It took 30 minutes until they even started my services (beyond my appointment time). In less than a week, 2 of my dip nails have lifted up and broken off. I went back in today to have them fixed and was told they wouldn't do it now. When there is an issue it should be fixed right away. I now have two nails that look horrible and am not sure when I will be able to have them fixed. Its really frustrating and not good customer service.
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May 2024 by Michelle L.
Amazing service & they were able to work with my short small nails. The place is clean & the staff are super nice. I'll be back!
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May 2024 by Monica
I have been going here for well over two years because their nails last and are beautiful. I thought making an appointment for 3 little girls’ first manicure for my daughter’s birthday would be fun for them. Recognizing the attention span of a 3.4, and 5 year old, I made an appointment assured they would all sit together and be done at the same time. Not only did we wait 30 minutes past our appointment time, I had to make a fuss over them only starting to do one at a time. Since we were in a hurry at this point they got one layer of shellac, I paid full price and tipped over 20%, gave them my loyalty card to stamp and they refused saying one service had to be over $30 (my bill was over 50). Ok, who cares about the dumb stamp but the principle behind it erks me but not as much as the fact that we were never even apologized to. I get that they are young and things can get behind but wow. We ended up being late for our lunch reservation… I would’ve just left had I not had three excited littles with me.
No matter how good my nails have been there, I sadly will never give them my business again after this awful customer service experience.
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May 2024 by Pea Bee
I've been coming here since they opened this location a few months ago and I have been super super happy with my nails every time :)
They are always so sweet and patient/ amenable to different requests and always make sure you're happy with them.
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May 2024 by April Withers
Amazing customer service and picture perfect manicure and pedicure! I will be back! Thank you very much for the 5 star experience.
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May 2024 by Kimie Knox
Jackie is the best! She does a fantastic job on my nails and toes, gives a great massage! I come back every time I need a service to her and this place! Love this location as it’s only a mile from my house.
