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November 2023 by Michelle H.
Went there for an oil change when our usual mechanic was out of commission. I noticed that there were a lot of negative reviews, but I decided find out for myself and figured oil changes are straightforward. It took a minute for someone to offer help, but once we were on our way, it didn't take long--about 20 minutes. Was treated professionally snd my car sounded better when I drove away. I'd still go to my regular mechanic, but in a pinch, this place worked out alright.
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September 2023 by Roger Harper
Promt service, great honest place. A little bit pricey but you get what you pay for. Highly recommend ?
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August 2023 by Margaret Malarkey
We go out of our way to come here. The guys are always very professional, honest, not pushy with up-sells, friendly & you're in and out super quick. I love this place!Services: Air & cabin filter replacement
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August 2023 by Ann Marie Roepke
Had a great experience with Tristan - went in for an oil change, they identified some other issues, and had a transparent low-pressure conversation about whether/when to address each one. No wait, quick service, on a Saturday midday.
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August 2023 by K K
I love this place!! The guys are always very efficient, kind and honest. Prices are fair and I highly recommend them.Service: Oil change
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July 2023 by Elijah La Caze
We first came here in 2022 trying to get our 93 Chevy van to pass DEQ. No one (I mean NO one) in NoPo was willing or able to help us out. I guess it's rare to find someone to fix older car emission issues nowadays. They got us passed within a day, and ready for our road trip!We are taking another road trip this year and took it here first to see what had to be done. Though there was more to fix than I initially thought, they told us what issues we didn't need to worry about, provided us with options, and even tried to work the best deal they could for us. Got the van back the same day and she's smooth as can be.This is the service everyone should enjoy from a mechanic / auto shop. Will definitely continue returning!
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June 2023 by Michael
Double check your vehicle before leaving. The staff was friendly, and service was prompt, but my vehicle had a significant amount of oil leaking within a couple of hours of being serviced. Despite the leak, the shop quickly sent a tech over to address the leak. However, I will still be keeping a close eye on my vehicle.
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June 2023 by Timothy Bosso
I would not trust this place. I HATE leaving bad reviews. If you go through reviews I leave I almost always leave a glowing reviews. I’ve had bad service in the past and I chalk it up to no one’s perfect, things happen, and lord knows I’ve made mistakes.Last week I brought my car in because my AC wasn’t working. I told them I thought it was the compressor. They said they need to do a diagnostic plus fill it with refrigerant which would cost an additional $400. They need to fill the refrigerant before testing the compressor, and it would be a one time fee if they need to refill the refrigerant if the compressor is indeed bad.Sure enough the compressor was bad. Almost $2k later I was told I’d have a great working ac. One day later it’s not blowing cold air and when I parked I smelled burned rubber.I brought it in again and they said my expansion valves are bad. It would cost an additional $800 to fix.I called them back and asked why weren’t the expansion valves checked when they did the diagnostic. Tristen said it’s because they needed the ac fully charged with refrigerant. I said that’s what you said about the compressor, that’s why I paid an additional $400 at the get go. I told him I feel like I’m being taking advantage of, he said he’s sorry I feel that way.
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June 2023 by Timothy B.
I would not trust this place. I HATE leaving bad reviews. If you go through reviews I leave I almost always leave a glowing reviews. I've had bad service in the past and I chalk it up to no one's perfect, things happen, and lord knows I've made mistakes. Last week I brought my car in because my AC wasn't working. I told them I thought it was the compressor. They said they need to do a diagnostic plus fill it with refrigerant which would cost an additional $400. They need to fill the refrigerant before testing the compressor, and it would be a one time fee if they need to refill the refrigerant if the compressor is indeed bad. Sure enough the compressor was bad. Almost $2k later I was told I'd have a great working ac. One day later it's not blowing cold air and when I parked I smelled burned rubber. I brought it in again and they said my expansion valves are bad. It would cost an additional $800 to fix. I called them back and asked why weren't the expansion valves checked when they did the diagnostic. Tristen said it's because they needed the ac fully charged with refrigerant. I said that's what you said about the compressor, that's why I paid an additional $400 at the get go. I told him I feel like I'm being taking advantage of, he said he's sorry I feel that way.
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May 2023 by Jimmy Dean
We have been customers for at least 20 yrs, and highly recommend. This visit was for new brakes always pleased with their services. Mechanic has never let us down, knowledgeable, honest and friendly. Our neighbor is planning on using their services was impressed with their commitment and customer service. Much ?Services: Brakes
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May 2023 by Randall Lueallen
These guys are great!! They've been working on my company's vehicles for a few months and have done a fabulous job, I'm glad they're the ones taking care of my vehicle.
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April 2023 by Forest McLendon
First time there after buying a used car. They were super friendly, kind, and fast.It's my go-to now every time! Thanks for being awesome, guys!
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April 2023 by Ben Peck
They took good care of me, upfront and on time.
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January 2023 by Leeanna Kligis
My boyfriend and I absolutely love this place. They are so kind, efficient, and quick.Thank You!! We will be back soon.
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December 2022 by Alana P.
James, I was scrolling through the reviews, deciding where I would like to take my car for an oil change, and I ran across a negative review which was responded to by you. First, I haven't been to get any services done to my car, but I am sure I will be bringing my car to you. That sounds silly, going to a business for services after reading a bad review, doesn't it? Let me explain...I am judging by your response to the review, I am sure that I would be satisfied with the services. You responded very professionally and explained in detail exactly what the issues were, you offered for the customer to come in so that you could show her what you were talking about, and finally, you offered to rectify what was presumed to be a problem ( to the best of your ability, the car needed some important maintenance that wasn't easily repaired ). For other people shopping for auto services by reading the reviews, remember that there are a lot of folks out there that are basically 'difficult'. Please, read the responses to the bad reviews, as well. It is important to know how the establishment handles customers' complaints. There is a chance that you may not be happy with their services, and how they respond to complaints gives you a good idea about their overall work ethic, therefore, how likely they are to do their best during the initial undertakings. Personally, I am swayed by a bad review - weird! Good job, James! Can't wait to meet you!
