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December 2023 by Marni Cameron
I feel like they don't appreciate the customers at this location! So sad for Express! I'm a long time Express shopper. My stores Tigard Express and Hillsboro Express closed down. Employees are not happy and helpful at Clackamas. I've always been blown away by the other Express stores in the area such as Tigard and Hillsboro. Their customer service was on point and they always remembered my name. I drove an hour to get to this store in Clackamas and they are not friendly to customers or helpful! Not good. Wont be back. Need my stores back in Tigard and Hillsboro!
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December 2023 by Cindi Engler
Walked in today to get a feed things…( I used to work here for 2 years) and they just plain Ignored me. Refused to greet me or even get me dressing room to try on my purchaseSM even ignored me until I left the area where I was needing help to get her to help me.You’d think I had the black plague or somethingI will absolutely think twice before shopping at this store again.Terrible service to Loyalty Credit Card holders
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December 2023 by J S
50% off everything? Yet they marked the prices up. Would have been less than 10% very disappointed
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August 2023 by Fiveo H
Nice clean store stylish merchandise but unfriendly staffing
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August 2023 by Hekim H
Nice clean store stylish merchandise but unfriendly staffing
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April 2023 by Jns Azul
Santiago, Katie, and Ricardo welcomed me with warm smiles as I entered the Clackamas store. They were all helpful and patient as I browsed the aisles. Found 3 great long sleeved shirts for next winter. Thank you All for keeping the store tidy and having a sweet and kind vibe. Great customer service!
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April 2023 by Helgar Maranata
Its not the same express as was before. Poor design and quality. Very disappointed.
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March 2023 by Lĩnh Phạm
Good product quality with good and friendly staff. 10/10 points for staff personality. She was so nice ❤️
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December 2022 by VK
Ok I drove out because I had a return only to arrive to doors locked at 6:00 even tho mall is open until 8. the store was full of employees they came up to tell me there was staffing problem! Like common ! Never shopping here again
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November 2022 by Liz
I think I’m starting to understand why this is the only Express store in the Portland metro area after dealing with Cindi. How unfortunate since I normally love their basics! I had to return some t shirts for being too short and shirts for being too big after buying them online. I mentioned this to her casually and mused out loud about how I wished they would offer tall options (I’m not very tall, only 5’ 9”, but I buy a lot of tall shirts since I tend to fit a medium and I have a long torso). Cindi, in the rudest manner possible (and after wayyy too long of a pause), informed me that Express is “not a big and tall store”. Hmmmm. I’m a size 6 and about a half a foot taller than her, however it kind of felt like a comment about my weight, which I did not appreciate. My step sister is 6’ and weighs 120, it’s not about being “big and tall”, it’s about recognizing that other people have different bodies. I know she can’t change anything because she’s a lowly retail worker, but that comment really rubbed me the wrong way. She also totally messed up my return (as I’m didn’t give me all my money back) and refused to go over the prices or double check when I mentioned my return amount seemed low. Guess I’ll have to contact the company to get this resolved, something I did not want to have to do. I will not be returning to this location and I’ll definitely be looking up other online retailers with similar styles ?
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October 2022 by Lex
Small selection and expensive. Better deals online.
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August 2022 by Josh Hamman
Shout out to Courtney she went above and beyond to help me out, I was super picky and the whole team made efforts to help me find stuff that I liked and Courtney made the whole process enjoyable and pain free. Thank you Courtney and the Express team! 10/10
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July 2022 by Yadi G
Wish the Washington square location was still open. The salespeople at this location lack charisma or any sort of personality. Always clean and organized but no real help is given when it comes to sales or sizes. Please open another location with people who want to assist customers, we have money to spend. Until thn, I will keep shopping online.
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May 2022 by Kim N.
Customer service is excellet, the girl who help me cindy . Good selection layout and organized clothes but the shop is way too small need to update alittle bigger will be nice .
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April 2022 by Ron Harrison
They had exactly what I was looking for there. Quality merchandise.