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March 2024 by Allyson S
I visited this location a few days ago and was pleasantly surprised. The workers were very kind and accommodating and were receptive to special requests. Jasmine rung me up and was very helpful and personable. Will be visiting this location again soon!
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March 2024 by Fake Account
horrible place with horrible customer service, the host madeleine is full of spite towards customers just trying to eat some food.
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March 2024 by Carter Hedgecock
I recently visited Firehouse Subs and was extremely disappointed with the service I received, especially from the host named Madeleine. Upon entering close to closing time, I was met with hostility by Madeleine and the rest of the staff, who seemed more interested in closing up shop than serving customers. Despite their obligation to serve until closing time, I was told I couldn't order a hot sub because they were already preparing to shut down early.Reluctantly, I settled for my regular large sub, only to find that it was not cut in half as requested. This oversight made it incredibly inconvenient to eat, especially given its substantial size. To add insult to injury, there was a lack of communication regarding when my order was ready, leaving me waiting unnecessarily.Overall, my experience at Firehouse Subs was marred by poor customer service, particularly from Madeleine, and a lack of attention to detail. I would caution others against visiting this location, especially close to closing time, as it seems they prioritize closing over satisfying their customers.
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March 2024 by Alice Gearhard
Food is good when made correctly, but the workers don't listen and add ingredients on my sandwich that make me vomit. This had happened more than
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February 2024 by Cory Patterson
It's in the name dude, FIRE ??
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January 2024 by Shiloh Mounce
Quick service and decent food for the price!
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December 2023 by Emily Peterman
Best gluten free sandwiches in town!
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November 2023 by Michael Z.
If first responders were as slow as this, your house would burn down. 30 minutes to get a sandwich to go. Best bet is to order a delivery service, as they seem to take priority.
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October 2023 by Chris Eide
A tasty, varied, and affordable menu of subs and more, including customizable options for food issues (e.g. gluten and dairy). Staff are friendly and accommodating.Dietary restrictions: Gluten free bread available
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September 2023 by Dan R
Put the take out orders behind the counter so they can't be stolen. It's not that hard.
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September 2023 by Rebecca B
Good selection of sandwiches. My favorite is the New York Steamer which is a hot sub and goes well with the pickle.
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September 2023 by Eric Cuevas
I'm literally the only one in the place and the sandwich still took 15 min to make 2 sandwiches. How long is it during rush?
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September 2023 by Josh Davis
Great service. Sandwichs are delicious.Almost picture perfect.I would eat here
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August 2023 by MR A D.
Great team at this location, very happy and great customer service. Ordered extra pickle and I got 4 total..thank you. Firehouse seems to have the best employees from my experience compared to most other sandwich shops.
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July 2023 by Nathaniel G.
Love this sandwich shop. The staff is always kind, attentive, and helpful. I've been to other Firehouse locations that look like a hurricane blew threw, not here. The place is always clean and welcoming. My favorite staff member is Aaron. He's awesome and always remembers my name and my unique order. Get this man a raise or a promotion!!
