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November 2023 by Bruce B.
Fix Auto Portland EastI recently had my car repaired at your shop. A 2023 Hyundai Venue. From the start of the your service it was great. You keep me informed as to what you were going. When I picked the car up and looked it over the quality was great. It looked just like when new. During the job I was very pleased and wound recommend your shop to all my friends. Thanks for all your great work.
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November 2023 by Alisa Long
My husband and I have brought 3 vehicles here now. Every time they take such great care of them and inform of us the process the whole way through! This last time we brought our brand new Prius in after someone hit the back bumper. They kept me updated throughout the whole process, verified everything with Enterprise for me for my rental car and even worked with my insurance directly so I didn't have to do anything! They also didn't mansplain anything to me which I really appreciate! :) Great customer service! When I got my car back, they had washed it, vacuumed it and sanitized it! It had that new car smell! I was very impressed! This is the only repair shop we will take our cars to. Would highly recommend ! Thank you FiX Auto on Stark!
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November 2023 by Andrew Harbison
The estimate appointment was done promptly.The facility maintained contact throughout the repair process, updating anticipated completion time.Quality of repair met expectations.Only drawback was the air-freshener used; would prefer no use of such products.Services: Painting
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October 2023 by Erin Wanders
After an auto collision, I was recommended Fix Auto by a friend. They were excellent in customer service from the first phone call. I felt they were honest with me and went out of their way to help me navigate the steps needed for towing, paperwork and car rental.Thank you !
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September 2023 by Kim Lewis
Everyone at Fix Auto was so nice to deal with from the office manager to the technicians. They did a wonderful job fixing my car after an accident that I had. They took care of billing the insurance company and ensuring that the car rental agency met me at the auto shop. They also fixed a left turn signal that wasn’t caused by the accident. I can’t thank them enough.
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September 2023 by Vern Usher
Very business like handled the fact that my battery was dead after the body repair, I had not realized it was bad, with great kindness and finesse. They did a great job working with my insurance. I’d would go back, they were as good as my son said they would be.Service: Body & Trim
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September 2023 by Raymond Baker
Fix Auto Portland East accepted my vehicle a few hours after being towed away. Susan arranged for the vehicle to be picked up, took care of the charge and arranged a rent-a-car for me. James greeted me when I entered the office and spoke words that comforted me. Through the 69 days in the shop, Jason kept me updated on the progress being made. On the day I picked up the car, the detailer, David, met me and gave eye opening advice on how to care for the new clear coat. Josh and Jason showed up and encouraged me to drive safely. I have been driving the car now for a week, and I believe Fix Auto Portland East exceeded my expectations, and I most strongly recommend this shop to anyone interested in outstanding customer service.
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August 2023 by Mariah E.
Fix Auto Portland East is the place that I will trust my vehicles to get fixed properly with care and dignity. Not saying I would come to them frequently, because it's stressful to be in those situations. Yet, they handled themselves with poise and grace. I appreciate the amazing staff who were kind, respectful, quick and efficient. They were able to answer my questions, keep me up to date with the entire process with text and were quick to take my calls or emails when needed. They were able to fix my vehicle quickly. My vehicle should have been done in about a week and a half and it was completed in four days. Thank you Fix Auto Portland East Staff for making this experience a breeze and I will recommend your business to any family or friends in need. Also, an added feature I wasn't expecting, they cleaned the interior of my vehicle and it seriously looks amazing. It really brighten up my day knowing they care for my vehicle as much as I do. I also appreciated that they didn't assume pronouns and instead use 'they/them'. Even though I prefer 'she/her/hers' pronouns it was nice to know, in general, how conscious they are and shows the level of respect towards their costumers regardless of who walks in. Again, thank you!
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August 2023 by Joan Butson
They did an awesome job on our auto. Also was ready 2 days earlier than originally expected. Kept us informed throughout the job. Very nice people to work with. Would definitely recommend them.Services: Painting
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July 2023 by S Paul S.
The process went smoothly. They completed the work on two weeks, one week early. They even did extra work unrelated to the accident for me. I do recommend Fix Auto Portland East.
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June 2023 by Kathy Gallagher
Great experience from my first call seeking an estimate, all the way to the completion of body work. They assisted with their suggestion for a car rental. Kept in contact with me on the repair process. I got a real bonus too....my dirty interior was completely cleaned. I brought home a car that looked brand new. I highly recommend Fix.Services: Painting
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June 2023 by Kristin Romaine
I love this shop so much! Their staff is so communicative and keeps you informed throughout the process. They also make it super easy to pick up or be dropped off for a rental car. I have had 3 fender benders (none my fault) and everytime they have brought my car back to new shape!!!Services: Painting
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June 2023 by Alisha Zimmerman
Fix Auto was amazing with fixing ny car! I was told it would be about 3 weeks for my car to be done but they worked hard and it was done in half that time. Everyone was professional and polite. I received text messages when a new update was available on my car. They made this as painless as possible! Thank you!Services: Painting
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June 2023 by Renee Webster
They did a great job. If I ever need to have body work done I will returnService: Body & Trim
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April 2023 by Van Deker
Didn't end up getting my car fixed here because my insurance totalled it. However, everyone that worked here was professional and timely, they took the time to review the repair options for my car. Would definitely go back if I ever have to.