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December 2023 by Peggy Bodner
Great customer service and patient staffThey really are committed to making sure you get the right shoe for you.
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September 2023 by R C
I completely forgot to ask employee her name but she helped me find an amazing running shoe and was super helpful and kind! Definitely coming back and recommending Foot Traffic to anyone who needs a great pair of running shoes!
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July 2023 by Skip Angellotti
Helpful, happy people work here! Great store!
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July 2023 by Ingrid Unterseher
Extremely helpful, knowledgeable and personal service. They will help you find what is best for your individual need.
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April 2023 by Mike Padron
So I just called foot traffic west to see what they offer for analyzing what type of shoe I should wear. I’m going to start training for my first half marathon and am pretty nervous about it and wanted to find a reliable knowledgeable place to shop for a shoe. Crystal answer the phone sounding completely miserable. I was planning on asking whoever answered the phone some questions about the best shoe for a beginner and what the store offered to help me with that decision. I really didn’t want to ask her anything because how she sounded. If you’re gonna answer the phone at the business you work at least sound like you want to be there. Be a professional.
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April 2023 by Tracy S-H
Knowledgeable. They will check other stores for sizes/colors. Recommendations are made if you express your criteria.
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April 2023 by Chris McIntosh
Super friendly, clean and cool environment. They have great advice!
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August 2022 by Paige Fischer
As a huge fan of the NE Portland/Fremont store, I had extremely high hopes for this location as well. I was unfortunately very disappointed with the staff. I have had my gait analyzed at the NE store before, but politely asked if I could have it verified to make sure I’m still buying the correct shoes. The gait analysis was professional and she did verify I was still shopping for the correct type of shoe. However, when she went to pull some of her recommendations, I politely informed her that I have already tried these models and did not like them. This is when the problems started with her demeanor. I asked her if they had a specific model in stock instead. When it came to sizing, I told her I had been feeling some pressure/pain on the sides of my feet while running and asked if she would suggest trying a wider shoe or the next size up. Her response was, “I’m not a medical professional.” This was extremely shocking and jarring, as I was not asking for medical advice. Simply wanted advice on shoe sizing. I eventually was able to try on the shoe I wanted and ended up purchasing it, solely because it was the only location that had it in stock. In the future, I will be driving the extra distance for the awesome NE Portland staff. The stock level is a 4 or 5-star all day long, but the staff experience is a 1-star.
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July 2022 by S Sullivillain
10/10 strictly because the staff and community. Everything may be a dollar or 2 more then elsewhere. But it’s made up with so many benefits.I was lucky enough to mention my reluctance to drive to the NE location to pickup my race bib. The employee asked for my bib number and looked and they had at at this location still. Saved me an hour in summer Friday traffic. Thank you so much!!
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May 2022 by Anthony H
Great store associates who are knowledgeable with different shoes, running types and what might be best for you. Since visiting here last summer, they helped me find a pair of shoes that made running enjoyable again.Shopping for shoes when there's so many brands can be daunting. They made it easy here.
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April 2022 by Bridget Roberts
Super friendly and knowledgeable staff. They even have a treadmill for you to try out the shoes and can measure your gait to determine what to get.
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April 2022 by Jessica Hay
Such a great chain of shops. Super friendly and knowledgeable staff, cannot recommend any of their locations highly enough!
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March 2022 by Cathleen Crawford
I came in for a gait analysis and to get a more professional opinion on the best running shoe for all my feet issues. Christian was the only one working when the store opened, and he helped everyone ahead of me in a quick and professional manner. When it was my turn to be helped, he never seemed annoyed by all my questions or the amount of time I took trying on the different shoes he brought out. I felt like he was giving me the honest truth about each shoe in regards to my foot problems. I felt confident in my final choice of shoe, and I haven't been disappointed yet since buying the shoes about 3 weeks ago! Christian was so very helpful and I'm thankful I chose Foot Traffic West to buy my new running shoes at.
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March 2022 by Jason Eannarino
Aiden and the other gentleman working were great, they went out of their way to hrlp me out. So pleased with my new shoes. They both were so passionate about their craft.
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February 2022 by Joanne Odden
Excellent service!! I showed up literally as the doors were closing to pick up a medal from a race several months ago. The staff went the extra mile (pun intended) to track down my item and send me on my way. I’ll be back!!