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March 2024 by rylee boyse
Amazing service !!! And very accommodating , will be back
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March 2024 by Ka'ziah Upton
Great service
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January 2024 by Shawn Peschel
I've been storing my stuff with PDQ self-storage for over a year and it's been great. The staff has been really helpful and the prices are very reasonable.
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December 2023 by Michael Marcus
Been here for 12 years, and although the proce has increased a LOT, we are very happy here. Great staff and very secure storage. Changed hands a few times over the years, but that's fine.
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November 2023 by Jeannie Fisher
Supposed to pick up moving truck at 7am, employees didn't put keys in it, so I'm stuck until someone comes to work at 9am. Not even an apology, very unprofessional
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April 2023 by andrew freeman
I have a storage unit here and anyone who is looking for a storage unit should go here this is a really nice place to rent from and the guys that work they're are extremely nice and treated me with respect and like a human being If you need a clean place for storage this is the place to go
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March 2023 by Mark S
Clerk was so drunk she could barely stand. She couldn't get the printer to work, so she said she'd email the rental agreement. Never got it. Returned the truck and was promised an invoice within 30 minutes. Got the invoice 2 days later. Was charged for twice the miles driven and for fuel. Truck was returned on full.
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October 2022 by Brain Wave Genie
Will never waste money on this location again, rudest customer service, shouting things at me from the back room, let alone the girl named "Zach" behind the counter had a horrible snotty attitude that made things difficult and stressful from the beginning. We were over charged for miles. Overall this place is horrible to their customers. I'd look elsewhere. ?
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May 2022 by Wendy Cranmer
new owners never answer the phone, they don't offer an alternative method of payment either.
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April 2022 by Tim Brown
Nice storage place sure could use some maintenance down around there though other than that the staff is very friendly and helpful
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March 2022 by Trippy Haze
Will never waste money on this location again, rudest customer service, shouting things at me from the back room, let alone the girl named "Zach" behind the counter had a horrible snotty attitude that made things difficult and stressful from the beginning. We were over charged for miles. Overall this place is horrible to their customers. I'd look elsewhere. ?
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December 2021 by brian m
Excellent customer service. Hope the staff is payed what they're worth. Very clean and secure space. Professional staff, pleasure to do business with!
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November 2021 by Patrick McBarron
Just moved stuff into my new storage using UHaul rented from there. Excellent!
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August 2021 by Cendy Prator
The storage place is a well maintained and manned facility. It's clean and offers all kinds of storage units and places to store your boat or trailer (parking spaces. The facility is gated and secure is is each building for extra security.
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August 2021 by Eric V.
Well please read through this entire review so you understand how terrible the experience was with this UHaul / Fort Knox Storage facility. I had booked a "guaranteed" cargo van for an 11am pick up which I changed to 10:30 and they confirmed that new time with an email and text. I needed a van to bring decorations and wedding stuff for my sons wedding on Saturday that's why I got the so called guaranteed reservation. I got a phone call from the pick up location at 10:01 and 10:02am no message just saw the number so at 10:15 I called and a rude man answered and told me he had been calling me all morning. Lie number 1! Told me they rented my truck to someone else and they didn't have one available. I asked why UHaul offers guaranteed reservations if they don't honor them. His reply was well you were supposed to pick up the van at 9:30 and you didn't so we rent it out after an hour past pick up time! I reminded him my time was 10:30 and he said I was wrong that he was looking at it on his monitor and it was 9:30 second lie. I then asked if there was an hour grace period why did he rent it out when I was calling at 10:15? He again in a rude attitude said you weren't here at 9:30so we rented it to someone else. They person couldn't even keep up with his own BS! He told me to call the regional office if I had a problem and he didn't need to help me any more! Bottom line is if you can't even keep a simple guarantee to a customer don't offer them! I've been loyal to UHaul for years and I know things aren't always going to go right but this so called 'front line' customer service rep could have cared less. Nor did he even attempt to help solve the problem. I will probably never use UHaul again but I truly hope who ever owns that business fires that person! He doesn't and shouldn't be dealing with customers. I plan on posting this review on every website so people will know what incompetent, rude and obnoxious people this location has! You know it may be just that one person who is completely useless but as the saying goes" it only takes one" ! Unfortunately I think it's probably not just him!